Information Technology Head Vacancy at MainOne Cable

MainOne's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business

A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.

MainOne is recruiting to fill the vacant position below:

Job Title: Head, Information Technology

Location: Lagos, Nigeria
Department: Technology
Reporting Line: Head, Corporate Services and Development

Responsibilities

• The Head, IT will be responsible for the strategic and operational management of MainOne’s IT requirement.
• The jobholder will oversee and coordinate Main One’s information technology environment and ensure consistent IT system availability to support the business.

• Implement and integrate the various systems and technology initiatives necessary to achieve Main One’s business goals.
• Continually review and assess the effectiveness and efficiency of the division’s policies, procedures and processes and identify improvement opportunities.
• Ensure adequate management of MainOne’s IT budget and assets and ensure adequate availability of IT devices for relevant end-users.
• Ensure all escalated IT related/Help Desk issues are effectively resolved and in a timely manner.
• Implement the requirements of the Information Security Policy.
• arrange and attend service review meetings on a regular basis.
• Maintain appropriate business relationships with relevant IT vendors and suppliers and ensure compliance with agreed service levels.
• Oversee and coordinate efforts aimed at developing IT business solutions, and ensure optimal leverage of technology to effectively carry out MainOne’s business operations and processes.
• Establish and enforce IT policies and procedures that promote and ensure the integrity, availability, confidentiality and security of corporate data and information.
• Oversee troubleshooting, systems backups, archiving and disaster recovery implementation ensuring timely and continuous system availability at all times.
• Manage and develop upgrades to the company's telephone system and oversee all telephone changes, including routing.
• Champion the process of selling the business case for implementing new IT business solutions to relevant stakeholders and obtain necessary approvals for implementing identified solutions.

• First degree in a relevant discipline.
• Postgraduate/relevant professional qualification will be an added advantage.
• Twelve (12) to fifteen (15) years’ work experience with at least five (5) years at management level.

• Process driven, with strong analytical and planning skills.
• Business communication and project management skills.
• Ability to communicate effectively with relevant areas of the business.
• Knowledge and experience of using: Information systems, ERPs, LANS/WANS; Windows Server Environment, Microsoft SQL Server; Microsoft Exchange; Internet Information Services; Oracle; Web design, software development languages and backup systems.
• Technical & expert IT proficiency
• Strong teamwork and leadership skills
• Excellent problem solving skills
• Excellent customer service orientation.