Jobs
Information Technology Jobs in a Company in the Telecoms Industry
Culminate Consulting - Our client in the Telecoms Industry, is
recruiting suitably qualified candidates to fill the position below:
Job Title: Network Operations Center Alarm Engineer
Location: Lagos
Job Description
- Monitor network traffic and performance while maintaining high
level of customer satisfaction by providing services fully compliant
with Service Level Agreement (SLA) and minimizing impact on customer
services
- Identify services degradation's associated with network events and incidents; isolate root causes
- Provide prompt and appropriate follow-up with regular feedback to customers in relation to on-going issues.
- Track, re-direct and escalate the workflow of incidents to
subsequent support levels (e.e. technical Support Operations) as needed
to resolve incidents.
- Ensure accurate and timely creation of update and completion of
all trouble ticket with prompt escalation and notification of major
network faults and customer faults as per NCC Escalation Guidelines, to
both customers and to internal management
- Generate reports on network performance, trouble-shooting
results and routine maintenance of network elements for tracking
purposes and learning opportunity.
- Provide feedback and recommendation for Operation Support System
(OSS) Tools improvements, regarding process flows, event management and
correlations.
- Preventive maintenance co-ordination with the field team.
Requirements
- B.Sc / HND in Computer Science or related course
- 3-5 years' experience in relevant job role
- Relevant professional certification and training also an added advantage
- Good communication and Interpersonal skills
Job Title: Network Performance and Quality Service Engineer
Location: Lagos
Job Descriptions
- Delivery of daily, weekly, monthly and quarterly job to customer
- Monitoring Network, analyzing and flagging any degradation observed to the appropriate tem for resolution
- Participating in meeting that are delegated to them
- Participating in rotational weekend duties to monitor the network as required
- Attending to any periodic adhoc request that comes from a customer
Requirements
- B.Sc/HND in Computer Science or related course
- 3-5 years’ experience in relevant job role
- Relevant professional certification and training also an added advantage
- Good communication and Interpersonal skills
Job Title: Multi Technology Radio Optimization Engineer
Location: Lagos
Job Description
- Daily KPI monitoring and worst cells escalation with detailed recommendations and follow-up to meet contracted KPI's
- Escalation of operational issues to customers and consistent follow up for timely rectification.
- Dimension studies with recommendation and follow-up for an on radio, abis, atermux and A interfaces.
- BSS parameters (BSC, cell and neighbor parameters) audits to remove non- standing settings as well as discrepancies
- Neighbor inconsistency audits to check one-way/ missing relations and parameter alignment
- Making redesign recommendations for selected clusters and follow up with detailed analysis and bench-marking post implementation
- LAC optimization and paying audits with recommendation for overloaded LAC's
- Proposing parameters and new feature trials along with detailed bench marking
- Analysis of drive tests related to periodic cluster
measurements, new site verifications, redesign and other issues based
and drive tests.
- KPI monitoring and bench-marking support for re-parentings and software upgrades
- Capacity loading balancing, neighboring, frequency redesign to enhance the KPI's
- Perform interference analysis, provide the recommended action, and follow up.
- Interference with NOC/MS teams and follows up the WO progress status till closure.
- Monitor & analyze the WCDMA/ HSPA Radio Network KPI on daily statistics
- Achieve & maintain the radio Network Performance as per the
contracted KPI's (Accessibility, Retain- ability, and mobility &
service integrity)
- Drive test analysis with recommendation to improve the performance of assigned geographical area.
- Evaluate and adapt new methods and technologies regarding Radio Network Optimization, Feature's, and Trails and Tuning.
- HSDPA/ HSUPA QOS Analysis and Monitoring.
- Achieve very high level of network performance: Accessibility,
Retain ability, Mobility, Service integrity and both cell and user high
throughput.
- Interference analysis
Requirements
- B.Sc / HND in Computer Science or related course
- 3-5 years' experience in relevant job role
- Relevant professional certification and training also an added advantage
- Good communication and Interpersonal skills
How to Apply
Interested and qualified candidates should send their CV's to:
[email protected] with the relevant position applied for as subject of the mail.
Application Deadline 29th January, 2017.
