Jobs

Customer Care Jobs in Nigeria at Viva Moghan,March 6th 2013


Viva Moghan are equal opportunity employers and hire without regard to race, colour, religion, sex, national origin, disability or other protected class. We offer competitive salary and benefits and a highly professional working environment.
If your qualifications meet our available positions then we encourage you to apply for the following positions.

Job Title: Customer Care

Responsibilities / Duties

  • Promote customer care and help resolve queries of the customer in an ethical and informative way
  • To develop rapport with the customer base, greet by name, have knowledge of account ownership.
  • Maintain position of trust and responsibility by keeping all customers business confidential.
  • To follow code of business and ethics and other related policies, maintaining ethical and friendly behavior at all times.
  • To up-date any request made by customer into the system. 
  • Be responsive and timely with correspondent and problem resolution displaying a caring attitude.
Qualifications
  • A Degree or in english, law, political science, international relations or related discipline from a reputable higher institution.
  • Must not be more than 27 years by March 2013.
  • Youth Corpers passing out 2013 are encouraged to apply.
  • Must have excellent communication skills, very fluent, conversant, cheerful and tolerant.
  • Willing to spend long hours on phone. 
  • Ability to work to tight dead lines

Note: All positions are based in our Lagos and Uyo offices. Subsequent publications will be for our Warri and Bayelsa offices.

Successful applicants will receive local and international training.

How To Apply
Applicants interested in applying should send their CV’s in MS word to: [email protected]

Application Deadline 19th March, 2012.