Mercy Corps saves and improves lives in the world’s toughest places.
Since 1979, we have been helping people in the world’s toughest places
survive the crises they confront and turn them into opportunities to
Mercy Corps is recruiting for the following job position:
Job Title: Humanitarian Team Leader
General Position Summary
Leader will be responsible for coordinating and implementing the
delivery of humanitarian response programming that includes livelihoods,
cash, food, non-food items and wash interventions for families affected
by conflict from both host and displaced communities. The position
includes field leadership of humanitarian program, management of daily
program activities and staffs, ensuring appropriate systems and support
mechanisms are in place to track, analyze and report on results as well
as engagement with senior management on the strategic direction of the
overall emergency and recovery program. The post holder will represent
Mercy Corps on state level humanitarian coordination platforms.
Corps has been present in Nigeria since 2012, focusing its
interventions on adolescent girls’ empowerment, economic development and
conflict mitigation. With the insurgency spilling over from the
north-east of Nigeria and causing displacement of millions of
individuals, Mercy Corps has decided to address the rising humanitarian
needs among displaced households and vulnerable host communities by
starting its humanitarian program in July 2014.
Nigeria’s humanitarian program aims to provide assistance to populations
affected by the crisis in north-east Nigeria. With funding from
humanitarian donors including OFDA, FFP, and ECHO the humanitarian
program has been focusing on food assistance, non-food items
distribution, protection, livelihoods support, WASH and capacity
building of humanitarian response actors. Mercy Corps plans to scale up
and expand its humanitarian response in north-east Nigeria to reach more
beneficiaries with additional and varied assistance in a wider
All Mercy Corps interventions in Nigeria are implemented in a conflict and gender sensitive manner.
Essential Job Functions
- Oversee program start-up and ongoing program management and administration of teams across various field locations
that program implementation is responsive to communities, authorities
and partners and consistent with Mercy Corps’ relevant program
guidelines, principles, values, quality standards and strategic plan
- Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate
- Ensure program implementation is on time, target and budget, using effective M&E systems to achieve the desired impact
and maintain systems ensuring effective and transparent use of
financial resources and timely, accurate and informative reporting in
line with donor and Mercy Corps policies and procedures
- Fulfill Mercy Corps Program Management Minimum Standards based on the organization-wide guide.
- Ensure that beneficiaries are effectively targeted according to established vulnerability criteria
and oversee program implementation strategies, including partnership
frameworks, beneficiary targeting, distribution processes and capacity
building of partners as needed
- Initiate needs assessments,
surveys and other data gathering tools to ensure that Mercy Corps has
continued access to updated information and is able to address emerging
needs in timely manner
- Lead the program team in implementation of the humanitarian program.
- Create and sustain a work environment of mutual respect in which team members strive to achieve excellence
- Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews
- Hire, orient and supervise new team members as necessary
- Provide team members with information, tools and other resources to improve performance and reach objectives
to country team-building efforts, help team members identify problem
solving options and ensure the integration of all team members into
relevant decision-making processes.
Representation & Fundraising
build and manage partnerships on state and local levels with different
stakeholders such as state and local government, civil society, UN
agencies, peer INGOs, businesses and program participants.
- Communicate effectively to ensure overall project targets and donor obligations are met.
- Host and ensure logistic support for donor or other stakeholders field visits
Strategy and Vision
and bring forward opportunities for innovative action and create an
environment of empowerment, inclusion and participation
coordination with management set direction by prioritizing and
organizing actions and resources to achieve objectives and contribute to
country-wide strategy development
Finance, Operations and Compliance Management
- Ensure compliance with donor and Mercy Corps regulations related to humanitarian programming and operations.
- With the support of the Operations Manager ensure adequate operational systems are in place to provide for programs
- Manage humanitarian program budget(s)
- Maintains ultimate responsibility for the security and safety of Mercy Corps staff and resources in the field.
- Ensure compliance with security procedures and policies as determined by country leadership
demonstrate flexibility, resilience and ability to maintain positive
relationships and composure, even under difficult circumstances
- Maintain high ethical standards and treat people with respect and dignity
- Demonstrate an awareness of his/her own strengths and development needs
Corps team members are expected to support all efforts towards
accountability, specifically to our beneficiaries and to international
standards guiding international relief and development work while
actively engaging beneficiary communities as equal partners in the
design, monitoring and evaluation of our field projects.
part of our commitment to organizational learning and in support of our
understanding that learning organizations are more effective, efficient
and relevant to the communities they serve, we expect all team members
to commit 5% of their time to learning activities that benefit Mercy
Corps as well as themselves.
SUPERVISORY RESPONSIBILITY: Humanitarian program & support team in Finance and Operations (field)
REPORTS DIRECTLY TO: Director of Humanitarian Programs
WORKS DIRECTLY WITH: Operations, Finance, Program Managers, TSU team members, and others.
Knowledge And Experience Required
- MA or equivalent in relevant field
– 10 years of field experience in international relief and/or
development programs, including demonstrable success in managing
humanitarian programs in transitional environments
- Previous working experience in Africa required
- At least 5 years of management, capacity building and field management experience.
success working effectively and respectfully with host country
governments, private sector, INGO, NGO partners and other stakeholders
in complex environments
- Proven skills in finance and grants
management; prior experience with emergency response grant management
for both private and institutional donors desired
- Knowledge of SPHERE and other humanitarian programming standards
- Successful and proven negotiation, communication and organization skills
- Excellent oral and written English skills
- Ability to work effectively with an ethnically diverse team in a sensitive environment
- Fluency in Hausa is a plus
successful candidate will skillfully represent programmatic priorities
of the agency to donors and regional partners while providing effective
leadership to the Mercy Corps humanitarian program team. S/he will be
capable of multi-tasking, rapid decision-making, have initiative, drive
and a lot of energy, as well as high emotional intelligence,
constructive mentoring skills and proven experience with capacity
building. S/he will be committed to long-term program sustainability and
the delivery of high-impact activities at the community level.
Successful Mercy Corps team members have a strong commitment to teamwork
and accountability, thrive in evolving and challenging environments,
and make effective written and verbal communication a priority.
position will be initially based in Gombe, Gombe state, Nigeria and it
requires frequent travel (60%) between field locations in Adamawa and
Borno states. Considering the frequent travel from/to different field
locations, this position will require flexibility in terms of
accommodation and logistics. Housing in the field will be in hotels or
guesthouse where available. Security in the field locations require
additional vigilance and accessibility will be reassessed continuously.
to good medical services in north east is limited. Phone communication,
internet, electricity and water is available but might be erratic.
location is eligible for hardship and R&R benefits. Given the
nature of the humanitarian response, working hours require flexibility
and working through weekends/evenings might be necessary.
Corps Team members represent the agency both during and outside of work
hours when deployed in a field posting. Team members are expected to
conduct themselves in a professional manner and respect local laws,
customs and Mercy Corps policies, procedures, and values at all times
and in all locations.
How to Apply
Interested and qualified candidates should Click Here to Apply