Haulage and Logistics Nigeria Vacancies for Workshop Supervisors

Haulage and Logistics Nigeria is Logistics and magazine publisher that provide comprehensive information on the local Haulage & Logistics sectors and international best practices for both the key players in haulage and logistic. We are currently in seeking to fill the position below: Job Title: Workshop Supervisor Ref Code: 003/02 Location: Lagos Key Responsibilities

• Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicle as well as maintenance documentation
• Ensure customer focus oriented culture among the team and maintain good relationships with Customers
• Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition
• Provide technical advice to team members, analyze and interpret data
• Ensure the workshop observes all warranty process conditions
• Continuous monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets are achieved
• Guiding & motivating productive staff to improve productivity & efficiency
• Monitor and control workshop expenses
• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance
• Review customers service orders and inspect the quality of repairs before the release of vehicles
• Coordinate with sales department and arrange for delivery of new vehicles to customers within agreed time
• Perform any related tasks as assigned and work with all the departments

• B.Sc/HND Mechanical Engineering.
• A minimum of 5 years work experience in automobile.
• Good knowledge of effective Workshop Management.
• Must have technical ability of truck diagnosis and repairs.
• Excellent knowledge of Microsoft Office suite.