Job For IT Network Support Officer at Paykobo

Paykobo.com is a leading e-commerce retailer that is into manufacturing, marketing and sales of data card and sales of wide ranges of technology products. Also, helps customers with sourcing technology requirements from all over the world. The company has served and is serving over 200million customers and more. We are recruiting to fill the position below:     Job Title: IT Network Support Officer Location: Lagos Job Type: Full time Job Description

• Procuring network equipment and managing subcontractors involved with network installation
• Configuring firewalls, routing and switching to maximize network efficiency and security
• Maximizing network performance through ongoing monitoring and troubleshooting
• Arranging scheduled upgrades
• Investigating faults in the network
• Updating network equipment to the latest firmware releases
• Reporting network status.
• Monitoring and maintaining the computer systems and networks within an organization in a technical support role.
• Installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems.
• Analyzing call logs so you can spot common trends and underlying problems
• Updating self-help documents so customers/employees can try to fix problems themselves.
• Testing and fixing faulty equipment.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP

• An ability to follow processes
• Strong documentation skills
• Good communication skills – both written and verbal
• Commercial and business awareness.
• B.Sc in Computer Science or related studies
• 1-2 years relevant work experience
• An analytical mind
• An ability to learn new technologies quickly
• Good time management skills