Cabin Crew Interview Questions

Cabin Crew is everyone that works on board an aircraft. Flight Attendants, Senior Flight Attendants, Pursers, Onboard chefs – all of them are part of the Cabin Crew. They are all a part of the team that is responsible for your well-being on a flight.

The role of an air cabin crew member is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to passengers.

Whether you're a job seeker preparing to be interviewed for the role of Cabin Crew or an employer preparing to interview candidates for Cabin Crew position, these Cabin Crew interview questions will help you prepare yourself for the job interview session.

Cabin Crew Interview Questions

Below are a list of some skill-based Cabin Crew interview questions.

1. What are the first things you would do in an emergency situation in the air?
2. How would you cope with being away from your family and friends for prolonged periods of time?
3. How would you rate your customer service skills?
4. What would you do if your cabin manager gave you an order that is against the airline protocol?
5. Why did you choose our airline and not others?
6. What would you do if there was a medical emergency during a flight?
7. Can airplane doors be opened at high altitudes?
8. If there is no more vegetarian meal, what would you do for a passenger that insists on a veg meal?
9. Do you feel comfortable in new environments and situations?
10. How would you react if a passenger was being rude to you or another cabin crew member?
11. Why do you think good grooming is important for a cabin crew?
12. Why do you want to be a cabin crew?
13. What would you do if a passenger afraid of flying began to panic?
14. What was your favorite flight experience?
15. What destinations does our airline fly to?
16. If two passengers were having a dispute over a seat, what would be your method for resolving the issue?
17. List five items that passengers are not supposed to carry into an aircraft?
18. Mention a time that you failed in this role, what lesson did you learn?
19. As a cabin crew, how would you deal with fire disaster?
20. Mention some things a passenger need to take into consideration if their seat is near the Emergency Exit?

Cabin Crew Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Cabin Crew interviews. Click on each question to see how to answer them.

1. Are You a Leader or a Follower?
2. Why Do You Want This Job?
3. Do You Have Any Questions for Us?
4. Tell Me About Yourself
5. What is Your Greatest Strength?
6. What is Your Salary Expectation?
7. Why Do You Want To Leave Your Current Job?
8. What is Your Greatest Weakness?
9. What Is Your Greatest Accomplishment?
10. Why Should We Hire You?