Cashier Interview Questions & Answers
Cashiers are usually responsible for receiving payment by cash, check, credit cards, vouchers, or automatic debits. Cashiers also count money in cash drawers at the beginning and end of their shifts to ensure that amounts are correct and that there is adequate change.
Whether you're a job seeker preparing to be interviewed for the role of Cashier or
an employer preparing to interview candidates for Cashier position,
these Cashier interview questions will help you prepare yourself for the job interview session.
Cashier Interview Questions
Below are a list of some skill-based Cashier interview questions.
- In your opinion, how can a cashier provide excellent customer service?
- Being a cashier requires focus and attention to detail in order to prevent mistakes. How do you stay focused while on the job?
- Why do you believe you can be a good cashier?
- How would you respond if another cashier asked for your help while you had a long queue of customers waiting?
- Cashiers may encounter scammers who try to get free items or trick them into giving away money from the register. How would you prevent this from happening at your register?
- What strategies do you use to make sure the register count is correct at the end of your shift?
- What other customer-facing experience do you have?
- Describe your experience with cash-handling.
- If we were short staffed on a busy day, how would you manage your line?
- What do you think are some of the challenges of this job?
- In this position, you will regularly handle cash and charge cards. Can you talk about your integrity and why honesty is important.
- Which cashier job duties do you think are the most challenging?
- This job involves repetitive tasks. How do you stay motivated?
- Walk us through a typical day at your last job. What were your responsibilities?
- Tell us about a time you made a suggestion that saved time, money, or improved revenue.
- What would you do if you knew that you would be extremely late for your shift?
- How would you deal with a co-worker who wasn’t doing their share of the work?
- You receive a $10 bill for an order totaling $6.35. What would be the change?
- What POS software have you used in the past?
- Are you comfortable dropping money in the safe at the end of your shift?
- What would you do if a customer was holding up the line trying to have a conversation after you scanned their items?
- Are you able to help stock the aisles and re-shelve items?
- What would you do if you saw a coworker leaving with store merchandise?
- What would you do if you had a slow day at work? How would you spend your time?
- Describe a time you had a disagreement with your supervisor. How did you resolve the situation?
- A customer tries to combine two offers that cannot be combined. How would you handle it?
- A customer wishes to return an item for a refund. What procedure do you follow?
- A customer has a question, but you don’t know the answer. What are your next steps?
- Describe a time you went above and beyond to deliver excellent customer service.
- How often do you think a cashier should clean their station and checkouts?
Cashier Interview Questions and Answers
Every interview is different and the questions may vary.
However, there are lots of general questions that get asked at every interview.
Below are some common questions you'd expect during Cashier interviews. Click on each question to see how to answer them.
- Why Do You Want This Job?
- What Is Your Greatest Accomplishment?
- What is Your Greatest Strength?
- What is Your Salary Expectation?
- Tell Me About Yourself
- Why Do You Want To Leave Your Current Job?
- Are You a Leader or a Follower?
- Do You Have Any Questions for Us?
- What is Your Greatest Weakness?
- Why Should We Hire You?