Call Center Team Lead at OPay

Feb 15, 2022, 10:00 PM
Customer Service
OPay

OPay is a one-stop mobile-based platform for all of your Digital Needs as we embark towards on a journey of Digital Revolution.

We are recruiting to fill the position below:

Job Title: Call Center Team Lead

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

A call centre team lead will be directly responsible for managing a team of call centre agents.
He / She has the enviable responsibility of trying to improve the performance of each individual employee in the team to help meet the organisation’s goals and complete a range of administrative and management tasks.

Required Skills

Minimum of BSc / HND in any discipline.
At least 3 years proven experience in a commercial Bank or Fintech (in a similar role) is required.
Leadership, relationship management, problem-solving, creative intelligence, analytical intelligence and excellent communication skills are required.
Must be proficient in the use of computer (especially in the use of MS Office Suite).
Ability to work in a fast-paced environment.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 22nd February, 2022.

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Ikeja and 1 other location

Ikeja, Lagos State

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