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Jobs

Call Center Team Lead at OPay


OPay is a one-stop mobile-based platform for all of your Digital Needs as we embark towards on a journey of Digital Revolution.

We are recruiting to fill the position below:



Job Title: Call Center Team Lead

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • A call centre team lead will be directly responsible for managing a team of call centre agents.
  • He / She has the enviable responsibility of trying to improve the performance of each individual employee in the team to help meet the organisation’s goals and complete a range of administrative and management tasks.

Required Skills

  • Minimum of BSc / HND in any discipline.
  • At least 3 years proven experience in a commercial Bank or Fintech (in a similar role) is required.
  • Leadership, relationship management, problem-solving, creative intelligence, analytical intelligence and excellent communication skills are required.
  • Must be proficient in the use of computer (especially in the use of MS Office Suite).
    Ability to work in a fast-paced environment.

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline 22nd February, 2022.


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