Customer Relationship Officer Job at Deft Business Solutions Lagos, July - August 2013

Deft Business Solutions is recruiting to fill the position of:

Job Title: Customer Relationship Officer

Location: Lagos
Job Description
Develop and execute sales program and activities to achieve the sales targets

Key roles and responsibilities

• Submission of weekly and monthly sales figures and projections.
• Cross selling of products and referring business opportunities to others.
• Generate new business to achieve defines sales targets
• Value overall profitability
• Customer referral to other business units
• Rendering call memos, call plans and other weekly activity reports.
• Maintain customer loyalty
• Cross selling to existing customers and acquisition of new customers and point of sales
• Exploring new sales areas and way to achieve target. 

• Minimum National Ordinary Diploma [ND]
• Willing to work on Saturdays
• Speaks well, service oriented and client focused
• Proficient in Microsoft applications.
• Knowledge of sales and relationship building process
• Knowledge of Mobile SMS related products and familiarity with internet applications
• Experience in sales and relationship management