Customer Service Representative Job in a Reputable Company

A reputable Company requires the services of the following personnel


Job Title:  Customer Service Representative
Job Description:
Customer Service Representative (CSR) plays a key role in delivering on the customer service expectations for our clients, prospects and vendors. In conjunction with the rest of the team, the CSR ensures the customer experience is exceptional throughout the entire business center. The CSR becomes a critical player in delivering the highest standard of service. Ultimately, the actions and service provided by the CSR are the catalyst for providing customers with a reason to come to YES and the reasons to stay with YES.

The CSR acts as the first point of contact for all clients and visitors providing a professional and friendly service as well as delivering an exceptional first impression.

Key Performance Indicators:
The areas below will form the basis of measurements of success in this role
Customer satisfaction
Cost effectiveness/productivity
Sales revenue target
Efficiency and Effectiveness of processes
Continuous improvement/best practice

Salary: 25000-35000

How to Apply
Send your CV to [email protected]

Application Deadline: July 26th 2013