Graduate Job in a leading Credit Bureau Company in Nigeria
Stresert Services Limited - Our client is one of the leading Credit
Bureau companies in Nigeria. As a result of growth, they require the
service of a suitably and qualified candidate to fill the position
below:
Job Title: Relationship Executive
Location: Lagos
Job Summary
- The role will be an interface between the company and its Members/ Data Providers.
- Must have an excellent rapport and develop relationship with Members/ Data Providers.
- Activities are conducted with the objective of increasing the
amount of sales with the present Members and identifying and acquiring
new business from potential Members/ Data Providers.
Detailed Responsibilities
- Identify and acquire new customers
- Execute customer relationship plans
- Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/Data Providers
- Achieve revenue targets across different product/ service offerings by the company.
- Introduce new service offerings to customers
- Build and maintain relationships with bureau subscribers to ensure customer satisfaction
- Ensure optimal customer service experience at every client interaction
- Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
- Any other duties of similar responsibilities assigned from time to time.
Requirements
- Minimum of a university Degree in a numerate or semi-numerate discipline.
- 2 - 3 years post qualification experience as a relationship
officer/customer service executive preferably from the financial
services sector.
- Good planning and organizing skills with an eye for detail.
- Excellent negotiation skills.
- Excellent listening skill;
- Must be detailed to the later
- Must have good knowledge of MS Office.
- Excellent communication and interpersonal skills
- Good customer service skills
Remuneration
N80, 000 and above.
How to Apply
Interested and qualified candidates should forward their passport picture and CV's to:
[email protected] using 'Relationship Executive' as subject of mail.
Application Deadline 18th May, 2016.