Hotel Manager at De-Fivez
De-Fivez is a customer-focused hospitality company with excellent service delivery all round.
We are recruiting to fill the position below:
Job Title: Hotel Manager
Location: Lekki, Lagos
Employment Type: Full-time
- A reputable hotel in the heart of Lekki Phase 1 is looking for an experienced and motivated Hotel Manager to oversee the daily operations of our upscale hotel. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a proven track record of delivering excellent guest experiences.
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services.
- Monitor and manage daily activities to ensure smooth and efficient operations.
- Implement and maintain high standards of service quality, cleanliness, and safety.
- Ensure guests receive exceptional service throughout their stay, addressing any issues promptly and effectively.
- Foster a guest-centric environment and monitor guest feedback to continuously improve services.
- Recruit, train, and manage a competent and motivated team of hotel staff.
- Provide ongoing training, coaching, and development opportunities to enhance team performance.
- Maintain a positive work environment that encourages teamwork and collaboration.
- Develop and manage the hotel budget, closely monitoring expenses and revenues.
- Implement cost-saving strategies without compromising guest satisfaction or service quality.
- Drive revenue growth through effective pricing, promotions, and upselling opportunities.
Marketing and Sales:
- Collaborate with the marketing team to develop strategies that enhance the hotel's visibility and attract new guests.
- Participate in sales efforts, including developing corporate partnerships and managing group reservations.
Maintenance and Facilities:
- Oversee regular maintenance and upkeep of the hotel's facilities, ensuring a safe and pleasant environment for guests and staff.
- Manage relationships with vendors, contractors, and suppliers to ensure timely repairs and maintenance.
- Bachelor's Degree in Hospitality Management or related field (preferred).
- Proficient in hotel management software and MS Office suite.
- Problem-solving and decision-making skills.
- Proven experience in hotel management or relevant hospitality roles.
- Strong leadership and interpersonal skills.
- Exceptional communication and customer service abilities.
N100,000 - N150,000 monthly.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Hotel Manager" as the subject of the mail.
Application Deadline 30th November, 2023.