Latest Jobs in Abuja for Call Centre Representatives at Datacorp-ix Technologies Limited, November 23rd 2014
Datacorp-ix
Technologies Limited - Our solutions are unique and versatile ranging
from custom mobile appplications to networking and ICT training
services.
We are recruiting for Call Centre Representatives
Job Title: Call Centre Representatives
Job Purpose
- Attends to callers by determining requirements; answering inquiries;
resolving problems; fulfilling requests; maintaining database.
Job Duties
- Determines requirements by working with customers.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for
accomplishing new and different requests; exploring opportunities to add
value to job accomplishments.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Skills/Qualifications
- Ability to speak more than 2 local languages, Data Entry Skills,
Listening, Phone Skills, Verbal Communication, Building Relationships,
People Skills, high level of stress tolerance, Problem Solving skills,
Multi-tasking skills, computer skills.
How to Apply
Interested and qualified candidates should send their CV's to:
[email protected]