Online Sales Representative Interview Questions

An Online Sales Representative sells products and services via the internet on a commission basis, instead of face to face with a customer. They may work in one of several industries including automotive, insurance, and retail, and may either telecommute or work from a company office during normal business hours.

Whether you're a job seeker preparing to be interviewed for the role of Online Sales Representative or an employer preparing to interview candidates for Online Sales Representative position, these Online Sales Representative interview questions will help you prepare yourself for the job interview session.

Online Sales Representative Interview Questions

Below are a list of some skill-based Online Sales Representative interview questions.

1. Are you comfortable talking to strangers?
2. Sell this pencil to a prospective customer over the phone.
3. What are some of the most successful sales techniques that you know?
4. Do you have experience in cold calling prospective customers? Tell me about it.
5. Do you have experience in cold emailing prospective customers? Tell me about it.
6. How would you handle a customer who was reluctant to purchase your product or service?
7. What is your experience with selling products or services online?
8. Provide an example of a time when you had to deal with a dissatisfied customer.
9. What would you do if you were assigned a product or service that you knew very little about?
10. When was the last time you attended a sales training seminar?
11. How can you establish a long-lasting relationship with a prospect?
12. Describe your experience with using sales automation software.
13. There is a trend toward fewer sales. How would you increase sales without spending more money on advertising?
14. What do you think is the most important skill for a successful online sales representative?
15. Describe a situation where you received criticism from your manager. How did you respond to it?

Online Sales Representative Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Online Sales Representative interviews. Click on each question to see how to answer them.

1. Are You a Leader or a Follower?
2. Do You Have Any Questions for Us?
3. What is Your Greatest Weakness?
4. Why Do You Want To Leave Your Current Job?
5. Tell Me About Yourself
6. What is Your Greatest Strength?
7. What is Your Salary Expectation?
8. What Is Your Greatest Accomplishment?
9. Why Do You Want This Job?
10. Why Should We Hire You?