Relationship Executive Interview Questions

Relationship Executives, also known as Client or Customer Relationship Executives, work to establish and sustain meaningful ties with an organization's clients, which may include companies or individuals. Relationship Executives then leverage these connections to retain clients and to identify additional sales opportunities.

Whether you're a job seeker preparing to be interviewed for the role of Relationship Executive or an employer preparing to interview candidates for Relationship Executive position, these Relationship Executive interview questions will help you prepare yourself for the job interview session.

Relationship Executive Interview Questions

Below are a list of some skill-based Relationship Executive interview questions.

1. As a relationship executive, you'll likely have to handle a few upset customers. How do you manage unhappy clients?
2. Describe your rapport-building strategy for a new client.
3. How would you respond to a client who wants lower prices or they'll leave your company?
4. Which metrics do you think are most important for  relationship executive to track?
5. Do you prefer to interact with your clients over the phone or through email? Why?
6. How might you give unwelcome news to a long-standing client?
7. What would you do if a customer made an unreasonable request?
8. Imagine a customer asked you a question you don't know the answer to. How would you respond?
9. How often do you check in with your customers?
10. Do you think it's necessary for relationship executive to have sales experience?
11. How do you handle stress?
12. Have you ever had to resolve a dispute between employees? If so, what steps did you take? Is there anything you would do differently?
13. What do you do to stay up-to-date with changes in employment law?
14. How do you identify the employees who need your help?
15. What question or questions do you believe are important to include during an employee exit interview?
16. How do you feel your educational background prepared you for this role?
17. Tell me something you've accomplished that directly contributed to the organization's bottom line.
18. Tell me about a time when you were proactive in addressing a minor issue before it become a much bigger problem.
19. Have you ever had an employee receive constructive criticism poorly? What happened, how did you resolve the situation and what would you do differently?
20. Have you ever had to deal with a difficult investigation? How did you handle that?
21. What new ideas do you have that would add value to this position?
22. Tell me about a time that you offered management advice that led to an improvement within the company?
23. Tell me about a time you dealt with a difficult employee. How did you handle that situation?
24. Share with me a time that you helped mentor an employee. What steps did you take and what improvements did you see as a result of the additional coaching?
25. Tell me about a time you oversaw someone else's work. What did you do to motivate them and help them develop their talent?
26. Tell me about a time you were involved in planning a new employee orientation. In what way were you involved? What steps did you take to help integrate those employees into the culture?

Relationship Executive Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Relationship Executive interviews. Click on each question to see how to answer them.

1. What is Your Greatest Weakness?
2. Do You Have Any Questions for Us?
3. Tell Me About Yourself
4. Why Do You Want This Job?
5. Are You a Leader or a Follower?
6. What Is Your Greatest Accomplishment?
7. What is Your Greatest Strength?
8. What is Your Salary Expectation?
9. Why Do You Want To Leave Your Current Job?
10. Why Should We Hire You?