Sales Assistant Interview Questions

A Sales Assistant helps customers identify and purchase products they desire. Sales Assistant duties include selling, restocking and merchandising.

Whether you're a job seeker preparing to be interviewed for the role of Sales Assistant or an employer preparing to interview candidates for Sales Assistant position, these Sales Assistant interview questions will help you prepare yourself for the job interview session.

Sales Assistant Interview Questions

Below are a list of some skill-based Sales Assistant interview questions.

1. What is it about this position that interests you the most?
2. How do you handle rejection?
3. Do you have a consistent track record of meeting your sales goals?
4. Sell me this pen? 
5. Are you flexible enough to work weekends and evenings if necessary?
6. Are you prepared to work split shifts?
7. What positive elements do you think you can bring to the team?
8. Do you think you have enough experience for this role?
9. What would you do if you found someone shoplifting in the store?
10. What do you do with your spare time if it is a particularly slow day in the store?
11. How do you intend to familiarise yourself with the products/services a shop offers?
12. What is your depth of experience with Point of Sale (POS) systems?
13. What is your favourite aspect of working in retail?
14. What skills do you have to help you excel as a sales assistant?
15. How would you handle an unsatisfied customer who will not calm down?
16. What do you foresee being a possible challenge in this position?
17. What do you think are the most important skills to have in order to succeed in a sales position?
18. How does closing a sale make you feel?
19. Do you enjoy working closely with people?
20. How do you respond to the pressures attached to target-based work?
21. Why is providing good service to customers so important?
22. How would you approach selling an add-on product to a customer?
23. Do you think competition in the sales team is a healthy or unhealthy thing?
24. How do you familiarize yourself with the products you sell?
25. Describe a time you suggested a way to improve efficiency, reduce costs, or save time.
26. If it’s a slow day at the store, what do you do in your downtime?
27. How do you greet customers at your store?
28. Describe a time you had to resolve a problem with an angry customer.
29. How do you build customer loyalty?
30. How do you make sure that customers know about sales and other special events?
31. A customer tries to combine two coupons that cannot be combined. How would you handle it?
32. What would you do if you caught someone shoplifting in the store?
33. Have you ever had a disagreement with your manager? How did you resolve it?
34. Describe a time you worked with a colleague to solve a problem.
35. Describe a time you pitched in for a colleague who was unable to make it to work.

Sales Assistant Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Sales Assistant interviews. Click on each question to see how to answer them.

1. Tell Me About Yourself
2. What is Your Greatest Weakness?
3. Are You a Leader or a Follower?
4. What is Your Salary Expectation?
5. Why Do You Want This Job?
6. What Is Your Greatest Accomplishment?
7. What is Your Greatest Strength?
8. Why Do You Want To Leave Your Current Job?
9. Why Should We Hire You?
10. Do You Have Any Questions for Us?