Interview Questions

Shop Assistant Interview Questions

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Shop Assistants work in the retail industry where they are responsible for serving customers and processing sales transactions. They also restock shelves, resolve customer complaints, and ensure that the sales floor is well-maintained. Shop Assistants can also be called  Store Assistants, Retail Sales Assistants or Sales Assistants.

Whether you're a job seeker preparing to be interviewed for the role of Shop Assistant or an employer preparing to interview candidates for Shop Assistant position, these Shop Assistant interview questions will help you prepare yourself for the job interview session.

Shop Assistant Interview Questions

Below are a list of some skill-based Shop Assistant interview questions.

1. What would you do if you noticed a customer attempting to shoplift?
2. How would you best utilize your time on a particularly slow day at the shop?
3. In your experience, what is the best way of familiarizing yourself with shop items?
4. How do you encourage repeat business?
5. How would you handle a customer who is upset that a particular product is no longer in stock?
6. What have you done in your previous job that has contributed to your knowledge as a shop assistant?
7. What cash handling experience have you had so far?
8. Mention one of your significant accomplishment or contribution to the role?
9. How do you deal with customers who are just not willing to wait for their turn?
10. The tasks of a shop assistant are repetitive. How would you keep yourself motivated for the same work every day?
11. What is the critical factor in selling a product? Price, specifications, value, or marketing?
12. How do you deal with conflict? 
13. Have you ever had a conflict with a boss or colleague? How was it resolved? 
14. How are you when you're working under pressure?
15. What have you learned from mistakes on the job?
16. What types of people do you find it difficult to get along with?

Shop Assistant Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Shop Assistant interviews. Click on each question to see how to answer them.

1. Why Do You Want This Job?
2. What is Your Greatest Weakness?
3. Are You a Leader or a Follower?
4. What Is Your Greatest Accomplishment?
5. Do You Have Any Questions for Us?
6. What is Your Salary Expectation?
7. Why Do You Want To Leave Your Current Job?
8. What is Your Greatest Strength?
9. Tell Me About Yourself
10. Why Should We Hire You?

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