Ericsson is a world-leading provider of telecommunications equipment
& services to mobile & fixed network operators. Over 1,000
networks in more than 180 countries use Ericsson equipment, & more
than 40 percent of the world’s mobile traffic passes through Ericsson
networks.
Using innovation to empower people, business & society,
we are working towards the Networked Society, in which everything
that can benefit from a connection will have one. At Ericsson, we
apply our innovation to market-based solutions that empower people
& society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries,
offering a diverse, performance-driven culture & an innovative
& engaging environment where employees enhance their
potential every day. Our employees live our vision, core values
& guiding principles. They share a passion to win & a high
responsiveness to customer needs that in turn makes us a
desirable partner to our clients. To ensure professional growth,
Ericsson offers a stimulating work experience, continuous learning
& growth opportunities that allow you to acquire the
knowledge & skills necessary to reach your career goals.

Ericsson is recruiting to fill the position of:

Job Title: Operations & Transformation Consultant

Location: Lagos, NG

Role Description

• Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
• Shape and lead holistic programs that translate operational shortfalls into transformation programs
• Define roadmaps for organization change and process development
• Undertake capability and assessments across processes and systems
• Support operators in defining data requirements and leveraging real time data to drive improved customer experience

Required Skills:

• Analytical and problem solving skills
• Excellent communications skills (both oral and written) – able to explain complex concepts
• Consultative selling knowledge
• Team and stakeholder management

Required Experience:

• Deep telecommunications industry knowledge
• Excellent working knowledge of ICT, network and business
  processes in the areas of OSS, BSS and Network technology in wireline or
  wireless environments.
• Understanding of processes and architecture related to fulfilment, assurance and billing
• Managing cross functional teams
• Experience and ability to interact with senior (C-Level) stakeholders
•  
• Proven sales and delivery record with a focus on transformation
  and/or operational transformation and efficiency programs for
  telecommunications companies.
• Working knowledge of using and supporting ITIL, eTOM and
  security standards. Certification in one or more of these standards is a
  plus. TOGAF and Frameworx knowledge beneficial.

Requirements
Your Profile:

• 4 years + experience in consulting
• 3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
• Willingness and ability to travel in Africa up to 75% of the time
• Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)

How to Apply
Interested and qualified candidates should:
Click here to apply

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