Ericsson is a world-leading provider of telecommunications equipment
& services to mobile & fixed network operators. Over 1,000
networks in more than 180 countries use Ericsson equipment, & more
than 40 percent of the world’s mobile traffic passes through Ericsson
networks.
Using innovation to empower people, business & society,
we are working towards the Networked Society, in which everything
that can benefit from a connection will have one. At Ericsson, we
apply our innovation to market-based solutions that empower people
& society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries,
offering a diverse, performance-driven culture & an innovative
& engaging environment where employees enhance their
potential every day. Our employees live our vision, core values
& guiding principles. They share a passion to win & a high
responsiveness to customer needs that in turn makes us a
desirable partner to our clients. To ensure professional growth,
Ericsson offers a stimulating work experience, continuous learning
& growth opportunities that allow you to acquire the
knowledge & skills necessary to reach your career goals.
Ericsson is recruiting to fill the position of:
Job Title: Operations & Transformation Consultant
Location: Lagos, NG
Role Description
- Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
- Shape and lead holistic programs that translate operational shortfalls into transformation programs
- Define roadmaps for organization change and process development
- Undertake capability and assessments across processes and systems
- Support operators in defining data requirements and leveraging real time data to drive improved customer experience
Required Skills:
- Analytical and problem solving skills
- Excellent communications skills (both oral and written) – able to explain complex concepts
- Consultative selling knowledge
- Team and stakeholder management
Required Experience:
- Deep telecommunications industry knowledge
- Excellent working knowledge of ICT, network and business
processes in the areas of OSS, BSS and Network technology in wireline or
wireless environments. - Understanding of processes and architecture related to fulfilment, assurance and billing
- Managing cross functional teams
- Experience and ability to interact with senior (C-Level) stakeholders
- Proven sales and delivery record with a focus on transformation
and/or operational transformation and efficiency programs for
telecommunications companies. - Working knowledge of using and supporting ITIL, eTOM and
security standards. Certification in one or more of these standards is a
plus. TOGAF and Frameworx knowledge beneficial.
Requirements
Your Profile:
- 4 years + experience in consulting
- 3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
- Willingness and ability to travel in Africa up to 75% of the time
- Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)
How to Apply
Interested and qualified candidates should:
Click here to apply