Vacancy For Retail Operations Manager at Everything Electric

Everything Electric is a leading conglomerate in Electrical Engineering materials construction, distribution, retail and contracting firm with head office in Lagos. We are opening a one stock mega Retail shop that would supply and distribute all household and industrial electrical parts and accessories to all customers across Nigeria, in Lagos Mainland. As a result of this, we are currently in need of an qualified candidate to fill the position below:     Job Title: Retail Operations Manager Location: Lagos Job Descriptions

• The Retail Operations manager will plans and directs the operations of our one stock retail store.
• Develops strategies to improve and deliver a transformational retail customer experience; drive store sales and increase profitability.
• Ensures customers’ needs are met, complaints resolved and service is quick and efficient.
• Work with other department and teams to ensure steady stock flow, inventory and products displays are merchandised effectively to maximize sales and profitability.

• Ensures availability of merchandise and services by maintaining and reporting inventories.
• Assist management in Formulating pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales, monitoring competitor’s retail prizes and studying trends.
• Securing merchandise by implementing security systems and measures.
• Protecting employees and customers by providing a safe and clean store environment.
• Ensuring all operational requirements for the Retail Shop centre to run smoothly are always in place.
• Ensuring employees adhere to the company policies and procedures.
• Ensuring all team members deliver outstanding on the job performance by coaching, mentoring and training.
• Defining employee KPI’s (Key performance indicators) and appraising employee performance.
• Achieving financial objectives by increasing revenue, minimizing expenditures, analyzing variances and initiating corrective actions.

• Minimum of a B.Sc./BA/HND in any discipline. (Electrical Engineering is an added advantage)
• A minimum of 5 years’ experience in Retail sales in FMCG, and/or Electrical Engineering materials and accessories; for which two years supervisory exposure is a MUST
• Exceptional Customer Focus, Budget planning, Vendor Relationships, Market Knowledge, People Management, Strategic Planning, Good Communication Skill is Key.
• Efficient in data analysis and reporting

• We offer an environment for continued career growth
• Annual Leave, HMO, Pensions and other benefits
• Salary is very attractive