Jobs

Customer Care Representative recruitment at Atidam Pharmacy


Atidam Pharmacy is currently recruiting to fill the position below:   Job Title: Customer Care Representative Location: Lagos Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
Requirements
  • High School Diploma, General Education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
    How to Apply Interested and qualified candidate should send their CV to: [email protected] using the Job Title as subject of the email   Application Deadline  26th August, 2019.