Vacancies at Enercom Solutions Nigeria Limited, 9th October, 2019

Enercom Solutions Nigeria Limited - Our client is currently seeking to employ qualified candidate who will assist in bringing new clients on board to fill the position below:   Job Title: Call Center Representative Location: Lagos Responsibilities

• Attend mandatory training sessions to stay updated on product or company policy changes.
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
• Input data into the company computer platform to keep each customer record updated.

• OND preferred.
• Strong computer skills.
• Excellent interpersonal communication skills.
• High level of professionalism.
• Strong problem solving abilities.

• Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
• Encourage revenue growth by inspiring clients to purchase accessories and additional services.
• Become the reliable point of contact for each customer that is required to establish a strong business relationship.

• Bachelor’s Degree in Business or a related field required.
• 3+ years’ experience in customer service role.
• 1+ years’ experience in management position preferred.
• Proven ability to utilize the Salesforce contact platform required.
• Must demonstrate ability to meet deadlines.
• Strong communication skills required.

• We are in need of suitably qualified Candidate who can update their company financial policies and develop new financial policies to help meet or exceed corporate goals.

• Work with our accounting department to streamline vendor payment processes and improve the financial health of the company.
• Reconcile corporate balance sheets and deliver summary reconciliation reports to the executive team.
• Oversee all activities related to state and federal tax compliance issues.

• Bachelor’s Degree in Accounting required.
• 3+ years’ experience in a managerial accounting position.
• Strong understanding of tax codes and laws.
• Proficiency with accounting software required.

• We are in need of suitably qualified Candidate who will actively monitor the company operations and make recommendations to executive management about enhancing business processes and company structure.

• Review business process and company policies to help enhance workflow and develop a stronger company.
• Work with executive management to review job responsibilities and alter employee and departmental tasks based on company needs.
• Collaborate with sales and operations teams to help find ways to create cost-effective business processes that will attract new customers.

• Bachelor's Degree in Business Administration or related field preferred.
• Must be able to work effectively with minimal supervision.
• 2+ years' experience in operations monitoring.
• Exceptional communication skills.
• Ability to work with management at every level.