Account Executive Interview Questions

Account Executives are one of the most important roles for companies that make profit building long-term relationships with clients. Their main responsibility is to foster relationships with clients, and provide an exceptional customer experience. 

Whether you're a job seeker preparing to be interviewed for the role of Account Executive or an employer preparing to interview candidates for Account Executive position, these Account Executive interview questions will help you prepare yourself for the job interview session.

Account Executive Interview Questions

Below are a list of some skill-based Account Executive interview questions.

1. What methods do you use to discover sales opportunities?
2. What does a demo/presentation need to be effective?
3. How do you build a successful business relationship?
4. How do you handle rejection?
5. Are you comfortable with cold-calling?
6. What do you think is the most important factor in providing excellent customer service?
7. How familiar are you with CRM?
8. Do you use social media to identify prospects?
9. How do you improve your account executive skills?
10. What's your proudest accomplishment as an account executive?
11. Knowing what you know now, walk me through what you would do differently to drive even more success as an account executive?
12. If a prospective client kept presenting you with excuses not to buy, what would you do?
13. What would you do to drive more success as an account executive?
14. Can you give me an example of a time when you utilized creative thinking to solve a problem during the sales process?
15. Imagine you have to solve problems for multiple clients at the same time. How do you prioritize?
16. Recall a time when you faced a dissatisfied and aggressive customer. How did you handle it?
17. What are your thoughts on the role of technology in sales?
18. Describe a time you solved a client’s problem
19. What was the most difficult deal you had to close?
20. Can you give me an example of a time when you went above and beyond for a client?
21. Tell me about a time you successfully negotiated a customer contract
22. Do you find prospects through social media? How so?
23. Describe a time you managed to reach an objective when odds were against you
24. How do you evaluate potential opportunities and decide whether or not they are worth pursuing?
25. Tell me about how you became an account executive.
26. Tell me your methods for finding sales opportunities.
27. Have you ever disagreed with your supervisor? Tell me about it.
28. What was your most complicated sales cycle in your past positions as an Account Executive?
29. What do you consider to be best practices when it comes to selling?
30. Was there a time when you lost the chance to engage a prospect? What happened and what did you learn?

Account Executive Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Account Executive interviews. Click on each question to see how to answer them.

1. Why Do You Want This Job?
2. What is Your Greatest Weakness?
3. What Is Your Greatest Accomplishment?
4. Tell Me About Yourself
5. Do You Have Any Questions for Us?
6. What is Your Salary Expectation?
7. Why Do You Want To Leave Your Current Job?
8. Why Should We Hire You?
9. Are You a Leader or a Follower?
10. What is Your Greatest Strength?