Assistant Manager Interview Questions & Answers

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Assistant Managers are generally responsible for helping general managers keep day-to-day operations running. Their duties may include, depending on departments, anything from employee management to customer satisfaction to office management. 

Whether you're a job seeker preparing to be interviewed for the role of Assistant Manager or an employer preparing to interview candidates for Assistant Manager position, these Assistant Manager interview questions will help you prepare yourself for the job interview session.

Assistant Manager Interview Questions

Below are a list of some skill-based Assistant Manager interview questions.

1. If an important decision had to be made, but you couldn’t reach the manager, what would you do?
2. If you had to attend to customers, the manager and a shipment at the same time, what would you do?
3. Why does a department need an assistant manager?
4. What kind of reports should an assistant manager prepare?
5. Imagine there are too many customers on a particular day and employees are barely managing to attend to all of them. Given that customer service standards are beginning to slip, how would you handle this?
6. What would you do if an employee was underperforming?
7. Describe your leadership style — are you more hands-on, or do you prefer to delegate tasks?
8. How do you decide how to delegate responsibilities?
9. Do you mind working with targets?
10. What’s your experience with hiring personnel?
11. Tell me about a time you took the lead over a difficult project and helped the team achieve success
12. Describe a time you had to make a decision without adequate information. How did you do it?
13. If an employee was struggling to meet metrics/quotas, how would you help him/her?
14. Tell me about a time you had a conflict with your supervisor. How did you resolve it?
15. Describe a time you had to deliver bad news to the manager.
16. What strategies would you use to increase sales and improve customer satisfaction?
17. How do you handle difficult conversations with employees?
18. What financial statements do you have experience with?
19. Recall a time you showed excellent customer service
20. Tell me about a time you had to fire someone. What was the reason and how did you do it?
21. Have you ever made a mistake as an assistant manager? What happened?
22. Do you have experience enforcing a company policy you disagreed with? How did you go about it?
23. Tell me about any challenges you faced in your previous roles and how you handled them.
24. Give me an example of a time you reviewed a process to make it more efficient

Assistant Manager Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Assistant Manager interviews. Click on each question to see how to answer them.

1. Why Do You Want This Job?
2. What Is Your Greatest Accomplishment?
3. What is Your Greatest Strength?
4. What is Your Salary Expectation?
5. Tell Me About Yourself
6. Why Do You Want To Leave Your Current Job?
7. Are You a Leader or a Follower?
8. Do You Have Any Questions for Us?
9. What is Your Greatest Weakness?
10. Why Should We Hire You?

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