Assistant Manager Job Description

What is the job description of an Assistant Manager? What are the duties and responsibilities of an Assistant Manager? What does an Assistant Manager do?

Job description of an Assistant Manager

Assistant Managers are generally responsible for helping general managers keep day-to-day operations running. Their duties may include, depending on departments, anything from employee management to customer satisfaction to office management. 

This Assistant Manager job description example includes the list of most important Assistant Manager duties and responsibilities as shown below. It can be modified to fit the specific Assistant Manager profile you're trying to fill as a recruiter or job seeker.

Assistant Manager Duties and Responsibilities

Assistant Manager job description should contain a variety of functions and roles including:

  • Assist the manager in organizing, planning and implementing strategy
  • Coordinate operations
  • Set up sechedules
  • Ensure that goals and objectives are met
  • Manage clients' complaints
  • Create reports, analyze, interpret and present data
  • Work with HR department and assist in recruiting, hiring, training and on boarding
  • Adhere and encourage compliance with company policies and procedures
  • Supervise, lead and motivate staff
  • Help with monitoring and tracking operating costs, budgets and resources
  • Work with clients
  • Evaluate clients' needs and expectations 

Assistant Manager Requirements / Skills / Qualifications

Assistant Manager job description should include these common skills and qualifications:

  • BSc/BA in business administration or relevant field
  • MSc/MA is a plus
  • x years of experience as an Assistant Manager or similar role
  • x years of experience in recruiting and hiring
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Some experience in evaluating staff
  • Some knowledge of financial
  • Understanding of customer service principles and practices
  • Proficient user of MS Office
  • Sense of ownership and pride in your performance and its impact on company’s success

As a hiring manager, recruiting an ideal Assistant Manager starts with crafting a good job description. Use this Assistant Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of an Assistant Manager may also reference it in preparation for the interview.

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