Membership Coordinator Job Description

What is the job description of a Membership Coordinator? What are the duties and responsibilities of a Membership Coordinator? What does a Membership Coordinator do?

Job description of a Membership Coordinator

Membership Coordinators function as the liaison between an organization and its members. This includes answering queries, providing information, devising regular communication activities, and maintaining membership records.

This Membership Coordinator job description example includes the list of most important Membership Coordinator duties and responsibilities as shown below. It can be modified to fit the specific Membership Coordinator profile you're trying to fill as a recruiter or job seeker.

Membership Coordinator Duties and Responsibilities

Membership Coordinator job description should contain a variety of functions and roles including:

  • Handling all questions, information requests, and complaints regarding membership.
  • Processing membership applications, renewals, and resignations.
  • Maintaining and updating membership records.
  • Coordinating with the accounting department to track membership revenue.
  • Preparing membership marketing materials.
  • Organizing events and activities for existing and prospective members.
  • Assisting with member communication activities.
  • Collecting data, tracking membership statistics, and preparing reports.
  • Developing and implementing strategies to recruit new members.

Membership Coordinator Requirements / Skills / Qualifications

Membership Coordinator job description should include these common skills and qualifications:

  • High school diploma/GED.
  • Previous experience in member management, sales, or recruitment.
  • Ability to think creatively and take initiative.
  • Excellent writing and editing skills.
  • Highly organized.
  • Proficiency in Microsoft Office.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.

As a hiring manager, recruiting an ideal Membership Coordinator starts with crafting a good job description. Use this Membership Coordinator job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Membership Coordinator may also reference it in preparation for the interview.