Job Descriptions

Medical Administrative Assistant Job Description

What is the job description of a Medical Administrative Assistant? What are the duties and responsibilities of a Medical Administrative Assistant? What does a Medical Administrative Assistant do?

Job description of a Medical Administrative Assistant

Medical Administrative Assistant is a person who provides general administrative and clerical support in a medical facility.

This Medical Administrative Assistant job description example includes the list of most important Medical Administrative Assistant duties and responsibilities as shown below. It can be modified to fit the specific Medical Administrative Assistant profile you're trying to fill as a recruiter or job seeker.

Medical Administrative Assistant job description and responsibilities

Medical Administrative Assistant Duties and Responsibilities

Medical Administrative Assistant job description should contain a variety of functions and roles including:

  • Conduct interviews with patients to find out about their medical history and conditions
  • Keep in check and regularly update patients’ records
  • Confirm appointments and meetings with patients
  • Process insurance claims 
  • Execute different tasks using medical software such as EMR
  • Ensure patient record safety
  • Maintain hospital's financial records
  • Assist in budgeting
  • Provide answers to patients’ questions
  • Ensure patient satisfaction at all times
  • Keep abreast with all the new rules and regulations
  • Stay up to date with the latest technologies and best practices 
  • Assist with administrative duties as needed
  • Collaborate with other staff

Medical Administrative Assistant Requirements / Skills / Qualifications

Medical Administrative Assistant job description should include these common skills and qualifications:

  • High school diploma
  • Previous working experience as a Medical Administrative Assistant for (x) years
  • Certification in medical administration is a plus
  • x years of experience with using medical computer programs
  • Excellent organizational and time management skills
  • Customer-oriented approach
  • Great interpersonal skills
  • In-depth knowledge of healthcare operations
  • Good knowledge of medical and insurance rules and regulations

As a hiring manager, recruiting an ideal Medical Administrative Assistant starts with crafting a good job description. Use this Medical Administrative Assistant job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Medical Administrative Assistant may also reference it in preparation for the interview.


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