Branch Manager Job Description

What is the job description of a Branch Manager? What are the duties and responsibilities of a Branch Manager? What does a Branch Manager do?

Job description of a Branch Manager

A Branch Manager's function is to assign and direct all work performed in the branch and to supervise all areas of operation. Branch managers manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation.

This Branch Manager job description example includes the list of most important Branch Manager duties and responsibilities as shown below. It can be modified to fit the specific Branch Manager profile you're trying to fill as a recruiter or job seeker.

Branch Manager Duties and Responsibilities

Branch Manager job description should contain a variety of functions and roles including:

  • Research local market conditions
  • Identify current and prospective sales and expansion opportunities
  • Develop forecasts, financial objectives and business plans
  • Meet business goals and metrics
  • Share knowledge and insights with other branches and headquarters 
  • Manage budget and allocate resources appropriately
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards
  • Comply with all regulations/applicable laws
  • Prepare and present reports on market movement and penetration
  • Direct all operational aspects such as distribution operations, customer service, human resources, administration, marketing and sales
  • Bring out the best of branch’s personnel by providing training, coaching, development and motivation
  • Locate areas for improvement
  • Propose corrective actions 

Branch Manager Requirements / Skills / Qualifications

Branch Manager job description should include these common skills and qualifications:

  • BS in Business Administration or related field
  • x years of experience as a Branch manager or similar role
  • Good knowledge of modern bank management techniques and best practises
  • Good time-management skills
  • Great interpersonal and communication skills
  • Familiarity with industry’s rules and regulations
  • Ability to meet sales targets and production business goals
  • impact on company’s success
  • Critical thinker and problem-solving skills
  • Team player

As a hiring manager, recruiting an ideal Branch Manager starts with crafting a good job description. Use this Branch Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Branch Manager may also reference it in preparation for the interview.

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