Sales Support Administrator job description

Job description of a Sales Support Administrator

Sales Support Administrators provide administrative support to sales teams. Their duties include answering the phone and replying to emails, scheduling appointments, keeping sales records, and preparing sales contracts and agreements.

Sometimes, they may be required to research potential customers and sales strategies.

This Sales Support Administrator job description example includes the list of most important Sales Support Administrator duties and responsibilities as shown below. It can be modified to fit the specific Sales Support Administrator profile you're trying to fill as a recruiter or job seeker.

Sales Support Administrator Duties and Responsibilities

Sales Support Administrator job description should contain a variety of functions and roles including:

Answering and screening internal and external phone calls and emails.
Scheduling appointments for the sales department, service providers, suppliers, and customers.
Preparing and filing sales contracts and agreements.
Managing the sales department's budget and commissions.
Liaising with other departments on administrative matters of mutual importance.
Maintaining and updating supplier, sales, and customer records.
Keeping track of the sales team's communication with customers.
Performing research toward identifying potential sales leads and pitches.

Sales Support Administrator Requirements / Skills / Qualifications

Sales Support Administrator job description should include these common skills and qualifications:

An Associate’s or Bachelor's Degree in Business Administration, Business Management, or a related field preferred.
Demonstrable experience in sales support administration, or similar.
Experience with sales industry software like Salesforce and Client Relationship Management (CRM) systems, or similar.
Proficiency with word processing and spreadsheet software.
Excellent written and verbal communication skills, as well as customer service skills.
Exceptional interpersonal skills and a proactive approach toward problem-solving.
In-depth knowledge of administrative recordkeeping practices.
Familiarity with sales contracts and agreements.
Working knowledge of managing budgets and keeping track of sales commissions.

As a hiring manager, recruiting an ideal Sales Support Administrator starts with crafting a good job description. Use this Sales Support Administrator job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Sales Support Administrator may also reference it in preparation for the interview.

Sales Support Administrator Job Description

Job description of a Sales Support Administrator

Sales Support Administrator Duties and Responsibilities

Sales Support Administrator Requirements / Skills / Qualifications

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