Sales Support Administrator Duties & Responsibilities

The role and function of a Sales Support Administrator includes the following duties and responsibilities:

Answering and screening internal and external phone calls and emails.
Scheduling appointments for the sales department, service providers, suppliers, and customers.
Preparing and filing sales contracts and agreements.
Managing the sales department's budget and commissions.
Liaising with other departments on administrative matters of mutual importance.
Maintaining and updating supplier, sales, and customer records.
Keeping track of the sales team's communication with customers.
Performing research toward identifying potential sales leads and pitches.

Note that this is not an exhaustive list of Sales Support Administrator duties and responsibilities. Job functions for specific Sales Support Administrator roles may vary, depending on the industry and type of employer.

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