Virtual Assistant Job Description

What is the job description of a Virtual Assistant? What are the duties and responsibilities of a Virtual Assistant? What does a Virtual Assistant do?

Job description of a Virtual Assistant

Virtual Assistants provide administrative support to companies remotely by answering phone calls, responding to emails and managing schedules.

This Virtual Assistant job description example includes the list of most important Virtual Assistant duties and responsibilities as shown below. It can be modified to fit the specific Virtual Assistant profile you're trying to fill as a recruiter or job seeker.

Virtual Assistant Duties and Responsibilities

Virtual Assistant job description should contain a variety of functions and roles including:

  • Respond to emails and phone calls
  • Schedule meetings
  • Book travel and accommodations
  • Manage a contact list
  • Create presentations, as assigned
  • Address employees administrative queries
  • Provide customer service as first point of contact
  • Prepare customer spreadsheets and keep online records
  • Organize managers’ calendars
  • Perform market research

Virtual Assistant Requirements / Skills / Qualifications

Virtual Assistant job description should include these common skills and qualifications:

  • High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus
  • Proven experience as a Virtual Assistant or relevant role
  • Excellent phone, email and instant messaging communication skills
  • Excellent time management skills
  • Solid organizational skills
  • Familiarity with current technologies, like desktop sharing, cloud services and VoIP
  • Experience with word-processing software and spreadsheets (e.g. MS Office)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)

As a hiring manager, recruiting an ideal Virtual Assistant starts with crafting a good job description. Use this Virtual Assistant job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Virtual Assistant may also reference it in preparation for the interview.