Virtual Assistant Duties & Responsibilities

The role and function of a Virtual Assistant includes the following duties and responsibilities:

  • Respond to emails and phone calls
  • Schedule meetings
  • Book travel and accommodations
  • Manage a contact list
  • Create presentations, as assigned
  • Address employees administrative queries
  • Provide customer service as first point of contact
  • Prepare customer spreadsheets and keep online records
  • Organize managers’ calendars
  • Perform market research

Note that this is not an exhaustive list of Virtual Assistant duties and responsibilities. Job functions for specific Virtual Assistant roles may vary, depending on the industry and type of employer.

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