Front Office Assistant job description should contain a variety of functions and roles including:
- Reporting to management and performing administrative duties.
- Answering telephone calls, as well as screening and forwarding calls.
- Scheduling and confirming appointments, meetings, and events.
- Copying, scanning, and filing documents.
- Monitoring office supplies and ordering replacements.
- Keeping the reception area tidy and observing professional etiquette.
- Welcoming and assisting visitors in a friendly and professional manner.
- Handling basic inquiries and sorting mail.
- Performing other administrative tasks, if required.
Front Office Assistant job description should include these common skills and qualifications:
- High School Diploma or GED.
- Formal qualification in office administration, secretarial work, or related training.
- x years of experience in a similar role.
- Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI.
- Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
- Working knowledge of printers, copiers, scanners, and fax machines.
- Exceptional ability to create a welcoming environment.
- Experience in answering and screening calls, as well as scheduling appointments.
- Ability to observe business etiquette and maintain a professional appearance.
- Excellent interpersonal and communication skills.
As a hiring manager, recruiting an ideal Front Office Assistant starts with crafting a good job description. Use this Front Office Assistant job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.
Job seekers interviewing for the role of a Front Office Assistant may also reference it in preparation for the interview.
