Front Office Assistant Duties & Responsibilities

The role and function of a Front Office Assistant includes the following duties and responsibilities:

  • Reporting to management and performing administrative duties.
  • Answering telephone calls, as well as screening and forwarding calls.
  • Scheduling and confirming appointments, meetings, and events.
  • Copying, scanning, and filing documents.
  • Monitoring office supplies and ordering replacements.
  • Keeping the reception area tidy and observing professional etiquette.
  • Welcoming and assisting visitors in a friendly and professional manner.
  • Handling basic inquiries and sorting mail.
  • Performing other administrative tasks, if required.

Note that this is not an exhaustive list of Front Office Assistant duties and responsibilities. Job functions for specific Front Office Assistant roles may vary, depending on the industry and type of employer.

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Front Office Assistant Job description

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