Job Descriptions

Civil Service Administrator Job Description

What is the job description of a Civil Service Administrator? What are the duties and responsibilities of a Civil Service Administrator? What does a Civil Service Administrator do?

Job description of a Civil Service Administrator

Civil Service administrators make up a significant amount of government staff. They are responsible for most of the day-to-day management of government ministries and their departments.. In this front-line role you'll be an essential part of a government department or agency, and could provide vital services to the public.

Civil Service administrators may have direct dealings with individuals and have the chance to make a real difference to people's lives, or may conduct research, compile reports and work on policy documents.

This Civil Service Administrator job description example includes the list of most important Civil Service Administrator duties and responsibilities as shown below. It can be modified to fit the specific Civil Service Administrator profile you're trying to fill as a recruiter or job seeker.

Civil Service Administrator job description and responsibilities

Civil Service Administrator Duties and Responsibilities

Civil Service Administrator job description should contain a variety of functions and roles including:

  • Using excellent customer service skills to deal with service users, such as other civil servants, members of the public and other organizations
  • Interpreting and applying complex written information relating to policies and procedures
  • Producing high-quality materials and reports
  • Helping to formulate and implement policies
  • Researching and carrying out analysis relating to particular areas of economic or political interest
  • Providing evidence, based on research, and delivering findings to senior staff members, which may eventually feed into future policy work
  • Working efficiently with and managing resources, often on a limited budget
  • Using communication skills, both oral and written, to explain complex information to colleagues and members of the public
  • Achieving and delivering results within deadlines
  • Working quickly under pressure, often according to complex rules and procedures
  • Taking an impartial interest in economic and political issues.

Civil Service Administrator Requirements / Skills / Qualifications

Civil Service Administrator job description should include these common skills and qualifications:

  • Senior secondary certificate, diploma or graduate degree
  • Good sense of  logic
  • Creativity
  • Ability to work with people from all backgrounds
  • IT skills
  • Decisiveness
  • A mature attitude
  • Great communication skills.

As a hiring manager, recruiting an ideal Civil Service Administrator starts with crafting a good job description. Use this Civil Service Administrator job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Civil Service Administrator may also reference it in preparation for the interview.


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