Job Descriptions

Information Officer Job Description

What is the job description of an Information Officer? What are the duties and responsibilities of an Information Officer? What does an Information Officer do?

Job description of an Information Officer

Information officer/clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers. Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

This Information Officer job description example includes the list of most important Information Officer duties and responsibilities as shown below. It can be modified to fit the specific Information Officer profile you're trying to fill as a recruiter or job seeker.

Information Officer job description and responsibilities

Information Officer Duties and Responsibilities

Information Officer job description should contain a variety of functions and roles including:

  • Answer questions from customers and the public about products or services
  • Prepare routine office correspondence, reports, claims, bills, or orders
  • File and maintain paper or electronic records and information
  • Collect and record data from customers, staff, and the public

Information Officer Requirements / Skills / Qualifications

Information Officer job description should include these common skills and qualifications:

  • A degree in information management, information science, library science or related discipline
  • Excellent communication and interpersonal skills
  • Attention to detail
  • Excellent customer service skills
  • Organisation and time management skills
  • Initiative and a creative approach to problem solving

As a hiring manager, recruiting an ideal Information Officer starts with crafting a good job description. Use this Information Officer job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of an Information Officer may also reference it in preparation for the interview.


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