Medical Administrative Assistant Interview Questions

Medical Administrative Assistant is a person who provides general administrative and clerical support in a medical facility.

Whether you're a job seeker preparing to be interviewed for the role of Medical Administrative Assistant or an employer preparing to interview candidates for Medical Administrative Assistant position, these Medical Administrative Assistant interview questions will help you prepare yourself for the job interview session.

Medical Administrative Assistant Interview Questions

Below are a list of some skill-based Medical Administrative Assistant interview questions.

1. What is your experience with using medical software?
2. Do you have experience working with confidential information?
3. Describe your experience with using word processing and spreadsheet software.
4. Tell me about your proficiency with front office administrative responsibilities.
5. Describe how you’ve implemented or refined processes as a medical administrative assistant. What was the impact?
6. Are you familiar with the medical terminology used in this field?
7. What are some of the most important skills for a medical administrative assistant to have?
8. What kind of experience do you have taking patients' vital signs and medical histories?
9. How would you handle a situation where you have multiple tasks to complete and limited time to do them?
10. If a patient is hostile toward you, how would you handle the situation?
11. What would you do if you noticed a mistake in a patient’s file that you had already sent to the doctor?
12. When a patient is in the waiting room, how do you determine which doctor they should see?
13. Tell me about a time where you had to perform an electrocardiogram test on a patient.
14. There is a conflict between two staff members. How do you handle it?
15. Provide an example when you’ve had a difficult conversation with a patient or employee? What was the outcome?
16. Tell me about a time where a coworker or supervisor gave you feedback on a skill you needed to develop. What was the skill and what did you do?
17. Tell me about a problematic billing experience with a patient and how you handled it.
18. What qualities and skills do you possess that make you the ideal candidate for the medical administrative assistant position in our establishment?

Medical Administrative Assistant Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Medical Administrative Assistant interviews. Click on each question to see how to answer them.

1. Why Do You Want To Leave Your Current Job?
2. What Is Your Greatest Accomplishment?
3. Why Should We Hire You?
4. Are You a Leader or a Follower?
5. Tell Me About Yourself
6. What is Your Greatest Strength?
7. Do You Have Any Questions for Us?
8. What is Your Greatest Weakness?
9. What is Your Salary Expectation?
10. Why Do You Want This Job?