Medical Administrative Assistant Duties & Responsibilities

The role and function of a Medical Administrative Assistant includes the following duties and responsibilities:

Conduct interviews with patients to find out about their medical history and conditions
Keep in check and regularly update patients’ records
Confirm appointments and meetings with patients
Process insurance claims
Execute different tasks using medical software such as EMR
Ensure patient record safety
Maintain hospital's financial records
Assist in budgeting
Provide answers to patients’ questions
Ensure patient satisfaction at all times
Keep abreast with all the new rules and regulations
Stay up to date with the latest technologies and best practices
Assist with administrative duties as needed
Collaborate with other staff

Note that this is not an exhaustive list of Medical Administrative Assistant duties and responsibilities. Job functions for specific Medical Administrative Assistant roles may vary, depending on the industry and type of employer.

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