A Customer Support Representative, also known as a Customer Service Representative, acts as a liaison between customers and a company, providing information and resolving any issues a customer may be experiencing with company products and services.
Whether you're a job seeker preparing to be interviewed for the role of Customer Support Representative or an employer preparing to interview candidates for Customer Support Representative position, these Customer Support Representative interview questions will help you prepare yourself for the job interview session.
Below are a list of some skill-based Customer Support Representative interview questions.
Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.
Below are some common questions you'd expect during Customer Support Representative interviews. Click on each question to see how to answer them.
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