Front Desk Representatives undertake all receptionist and clerical duties at the desk of a company's main entrance. Front Desk Representatives are the “face” of the company for all visitors and will be responsible for the compay's first impression.
Some of their duties include answering customer questions, offering customer support, guiding and advising customers, keeping the front office clean and representative, following the agendas and scripts.
Whether you're a job seeker preparing to be interviewed for the role of Front Desk Representative or an employer preparing to interview candidates for Front Desk Representative position, these Front Desk Representative interview questions will help you prepare yourself for the job interview session.
Below are a list of some skill-based Front Desk Representative interview questions.
Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.
Below are some common questions you'd expect during Front Desk Representative interviews. Click on each question to see how to answer them.
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