Insurance Agent Duties & Responsibilities

The role and function of an Insurance Agent includes the following duties and responsibilities:

  • Calculate dividends and create payment methods.
  • Establish a collaborative relationship with prospective clients from various sources such as networking, cold calling, and referrals.
  • Distribute policy proceeds after a claim is submitted and approved.
  • Recommend risk management strategies that fit clients' personal risk profiles.
  • Prepare and present detailed reports on the progress of initiatives to management.
  • Complete administrative tasks including maintaining records and handling policy renewals.
  • Track insurance claims to ensure client and company satisfaction.
  • Describe the advantages and disadvantages of different policies to promote the sale of insurance plans.
  • Create and implement marketing strategies to compete with other individuals or insurance companies.
  • Respond to clients’ insurance-related questions and issues.

Note that this is not an exhaustive list of Insurance Agent duties and responsibilities. Job functions for specific Insurance Agent roles may vary, depending on the industry and type of employer.


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