Client Relationship Officer at CrusaderSterling Pensions Limited

CrusaderSterling Pensions Limited, one of the leading Pension Fund Administrators (PFA) in Nigeria, is recruiting to fill the position below:

Job Title: Client Relationship Officer

Location: Nationwide
Employment Type: Contract
Department/Unit: Marketing
Reports To: Branch Head

General Description

• The primary responsibility will be to develop and execute marketing strategies and campaigns to promote the firm's pension services.
• You will play a vital role in driving brand awareness, generating leads, and supporting the overall growth of the business.
• This role requires a combination of creative thinking, analytical skills, and a strong understanding of the pension industry.

Key Performance Indicators / Measurement Criteria
Marketing Strategy and Planning:

• Develop and implement comprehensive marketing strategies to increase brand visibility, attract new customers, and retain existing clients.
• Conduct market research to identify customer needs, preferences, and trends, and use this information to inform marketing strategies.
• Collaborate with the management team to set marketing objectives and establish key performance indicators (KPIs) to measure success.

Branding and Communications:

• Maintain a strong brand identity for the pension firm and ensure consistent messaging across all marketing channels.
• Develop and manage content marketing initiatives, including blog articles, white papers, and educational resources related to pensions and retirement planning.
• Create and oversee the production of marketing materials, including brochures, presentations, website content, and social media posts.

Digital Marketing:

• Develop and execute digital marketing campaigns, including email marketing, search engine optimization (SEO), search engine marketing (SEM), and social media advertising.
• Optimize the firm's website for lead generation, user experience, and search engine visibility.
• Monitor and analyse website and campaign performance metrics using tools such as Google Analytics, and make data-driven recommendations for improvement.

Lead Generation and Conversion:

• Identify target market segments and develop lead generation strategies to attract potential clients.
• Track and analyse lead conversion rates, and propose strategies for improving conversion rates and sales funnels.
• Collaborate with the sales team to nurture leads and support the conversion of prospects into customers.

Relationship Management:

• Work closely with internal stakeholders, such as pension advisors, sales teams, and product managers, to align marketing efforts with business objectives.
• Foster relationships with external partners, industry associations, and key influencers to 8. Ensure optimal Power Infrastructure Performance.

Educational Qualifications

• B.Sc
• Minimum of 2.2

Work Experience/ Requirement:

• 1-2 years in a sales/marketing position preferably financial service (PFA or others).

Skills / Competencies Required:

• Marketing Strategy
• Relationship Building
• Market Research and Analysis
• Analytical Skills
• Adaptability and Creativity
• Digital Marketing
• Brand Management:
• Communication Skills

Internal Liaison:

• All Departments

Salary
N86,000 / month.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] with "Client Relation Officer_[Location]" as the subject of the email

Application Deadline  29th February, 2024.