Client Service Executive Job in Lagos at SPNS Consulting, May 2014

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Our Client is a Virtual Office Company in Lagos with state-of-the art facilities. In the course of process improvement and restructuring, the position of Client Service Executive has become vacant.



Job Title: Client Service Executive
Job Type: Full Time
Min Qualification: BA/BSc/HND
Experience:  1-3 years
Job Field: Administration

Job Requirements
•    Degree-qualified in any discipline
•    Strong interpersonal and communication skills
•    Ability to manage time and projects efficiently and be detail oriented
•    Strong judgment and decision-making skills
•    Computer literate with good understanding of software spreadsheet

The Role

• As a Client Service Executive you are often the first point of contact with the company’s clientele.
• You are expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company and its activities in a clear and concise manner at a moment’s notice.

Specific Responsibilities
•    Maintain active records of clients and first-hand client contacts
•    Answer all incoming calls, determine purpose of callers and forward business calls to appropriate personnel/department
•    Assist in preparing service proposals and collaborate with the company’s internal departments to help improve the quality of services rendered to clients.


How to Apply
Application will be welcomed from intrested candidate. Forward your resume to [email protected]

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