Jobs

Contact Centre Agent at Septagus Consulting Nigeria Limited

Septagus Consulting Nigeria Limited is a renowned human resource consulting firm that emerged from an uncommon track record of distilling value to a league of clients.

We are recruiting to fill the position below:

 

 


Job Title: Contact Centre Agent

Location: Lagos
Employment Type: Full-time

Job Description

  • Provide customers with needed information and support
  • Make outbound calls.
  • Gather information from customers.
  • Consistently ensure call(outbound/inbound) quality
  • Contributes to team effort by accomplishing related results as needed.
  • Exhibiting competent product Knowledge.
  • Receive inbound calls
  • Utilize computer technology to handle a high volume of calls
  • Send and reply emails and messages
  • Work closely with Team leads, supervisors and contact centre managers to ensure synergy and all-time customer satisfaction
  • Adherence to call script and call centre policies.
  • Compile reports.
  • Ensure that customers/callers are satisfied.

Requirements

  • Candidates should possess a B.Sc / HND qualification with 0 - 3 years work experience.

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Note: Candidate who stay around marina and its environs or Ilupeju and its environs should apply.

 

Application Deadline 23rd September, 2023.


Lagos State
Contact Centre Agent job vacancies in Nigeria
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