Contact Centre Agent at Septagus Consulting Nigeria Limited

Septagus Consulting Nigeria Limited is a renowned human resource consulting firm that emerged from an uncommon track record of distilling value to a league of clients.

We are recruiting to fill the position below:

Job Title: Contact Centre Agent

Location: Lagos
Employment Type: Full-time

Job Description

• Provide customers with needed information and support
• Make outbound calls.
• Gather information from customers.
• Consistently ensure call(outbound/inbound) quality
• Contributes to team effort by accomplishing related results as needed.
• Exhibiting competent product Knowledge.
• Receive inbound calls
• Utilize computer technology to handle a high volume of calls
• Send and reply emails and messages
• Work closely with Team leads, supervisors and contact centre managers to ensure synergy and all-time customer satisfaction
• Adherence to call script and call centre policies.
• Compile reports.
• Ensure that customers/callers are satisfied.

Requirements

• Candidates should possess a B.Sc / HND qualification with 0 - 3 years work experience.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Note: Candidate who stay around marina and its environs or Ilupeju and its environs should apply.

Application Deadline 23rd September, 2023.