Current Job Vacancies at PalmPay Limited

PalmPay is fully licensed by the CBN as a Mobile Money Operator and has raised over $40m USD from prestigious investors including TECNO Mobile. Thanks to this strategic partnership, the app is coming pre-installed on all new TECNO smartphones in Nigeria. But we’re just getting started.

At PalmPay, our mission is to empower millions of Nigerians by delivering access to the best choice and value in digital payments and financial services. Since launching in August 2019, we’ve helped over 1,000,000 users live a more rewarding financial lifestyle. Our customers love our payment app for its user experience, reliability and promotions.

We are recruiting to fill the positions below:

Job Title: Business Development Manager

Location: Ikeja, Lagos

Job Description

• Provide timely feedback to line manager about performance, channel integration status planned,
• Pay attention to the payment industry regulatory policies, competitors and partners,
• Research and analyze the opportunity points for the improvement of the payment network, and promote the construction of a more competitive payment network,
• Manages coordination in the rolling out of new services to target partners/customers,
• Apply advanced troubleshooting techniques to provides feasible solutions to satisfy partners/customers' needs,
• Leverage on extensive partners/customers support experience to provide feedback to teams on how to improve Company services.

Requirements

• Bachelor Degree or Its equivalent in Business Management, IT, Computer science, or related field
• Not less than five (5) years relevant sales / business development experience, preferably in a Fintech / payments startup
• Technical integration Experience with Banks/Payment Service Providers/Aggregators will be an added advantage
• Ability to understand technical requirements and experience working with product teams
• Demonstrate ability and track record of delivering against targets
• Strong understanding of local market dynamics and requirements
• Strong sense of initiative and ability to work both independently and part of a team
• Result-driven with great communication, organization and negotiation skills
• Good understanding of the organization's goals and objectives
• Has a strong sense of ownership and accountability
• Highly adaptable, able to accept and create change
• Proactive communicator, effective relationship builder and collaborative and persistent problem-solver.
• Strategic and analytical thinker, strong presentation and negotiation skills.
• Superior organization and project management skills with the capacity to own multiple concurrent projects and collaborate cross-functionally.
• Experience working in early stage teams where processes are loosely defined and constantly being improved
• Highly entrepreneurial. You have a proven ability to teach yourself new skills and are hands-on. You naturally take ownership and just get things done.
• Strong communication in written and spoken English, any other native language will be an added advantage.
• Comfortable working as part of an international, cross-cultural team and in a matrix organization.

Interested and qualified candidates should:
Click here to apply

Job Title:  AML / CFT Compliance Officer

Location: Opebi-Ikeja, Lagos

Job Description

• Conduct due diligence investigations on payment reports, closing false alerts and escalating suspicious alerts to the Head of Compliance for further investigation.
• Complete KYC post reviews on on-boarded customers and submit reports on customers with incomplete KYC details or junk data.
• On a proactive basis, review document processes and procedures, and also assess the compliance risks associated
• Manage effective action plans in response to audit discoveries and compliance violations.
• Maintain an appropriate audit trail and documentation in all instances, to evidence/support the review and resolution of issues.
• Ensure all compliance reviews/reports are being performed timely, adequately and appropriately documented;
• Reporting all forms of compliance breaches to the Head of Compliance
• Work closely with the Business and other key stakeholders such as Operations and Technology to identify and mitigate the risks associated with existing and new business with emphasis on higher risk customers
• Support the analysis and rendition of reports to our local regulators CBN, NFIU, NDIC etc
• Assist in the management of one or more compliance processes, reports, procedures, or products
• Execute processes and procedures within defined parameters
• Any other job that may be assigned by the Head of Compliance.

Requirements

• The ideal candidate should have a Bachelor's degree / HND in (Statistics / Accounting / Banking & Finance / Mathematics / LLB) or any related field.
• Not less than three (3) years relevant experience in compliance role with at least two (2) years in the financial services industry.
• Good communication skills.
• Attention to details.
• Must be an active team player.

Interested and qualified candidates should:
Click here to apply

Job Title: Business Compliance Manager

Location: Opebi-Ikeja, Lagos

Job Description

• Advise the business about how best to achieve new product launches from a regulatory / compliance perspective
• Complete regulatory and compliance research
• Write reports which explain the regulatory constraints, risks, and market conditions to communicate how we can successfully launch new services
• Work closely with internal stakeholders such as Commercial, Product, Operations and Technology to identify and mitigate the risks associated with the existing and new business
• Taking the lead from the Head of Compliance, build your network with external stakeholders to help us navigate regulatory and compliance changes for the new propositions
• On a proactive basis, review and document processes and procedures and assess the associated compliance risks
• Manage effective action plans in response to audit discoveries and compliance violations
• Support with compliance reporting - ensure all compliance reviews/reports are being performed timely, adequately, and appropriately documented
• Support the analysis and rendition of reports to our local regulators CBN, NFIU, NDIC etc
• Assist in the management of one or more compliance processes, reports, procedures, or products
• Execute processes and procedures within defined parameters
• Any other job that may be assigned by the Product Director or Head of Compliance.

Requirements

• A Bachelor's degree in (Statistics / Accounting / Banking & Finance / Mathematics / LLB / Science) or any related field
• Not less than three (3) years relevant experience in compliance role with at least two (2) years in the financial services industry
• Good Communication skills
• Attention to details
• Must be an active team player

You may be a good fit if you are:

• Analytical and thoughtful with a high level of attention to detail
• Structured in your working approach
• Able to break problems down into individual questions
• A collaborative teammate, happy to share knowledge and learn from others while working through complex problems

Ideally, you might also have had some previous experience of:

• Market analysis, strategy development and process development

Interested and qualified candidates should:
Click here to apply

Job Title: POS Program Manager

Location: Lagos

Job Description

• Define the scope and requirements for the POS terminal roll-out plan with senior management, which includes the support and handling of research, follow up on issues, and the evaluation, installation, and monitoring of potential or selected new vendors/systems;
• Acts as the primary interface to PalmPay’s service providers as relates to POS programs, including banks, PTSPs, Switches and OEM manufacturers;
• Manage POS terminal orders end-to-end including ensuring all necessary documentations are secured;
• Manage PalmPay POS device specifications, customizations, testing and onboarding process;
• Report the POS revenue, operation details, and evaluation analysis on a monthly basis;
• Provide operational leadership, coach and mentor the POS device team to ensure understanding of the objectives and goals of the sub-unit;
• Develops and documents policies and procedures for in order to ensure compliance with established standards and regulations;
• Ensures that project/department milestones/goals are met and adhering to approved budgets;
• Work with the Marketing/Product team to increase user experience of POS services on PalmPay;
• Keeps current and maintain extensive knowledge of the Rules and Regulations regarding POS rollout and the processing of card transactions and electronic payments.

Requirements

• Bachelor's degree in Business, Marketing, Economics, and any other related social sciences;
• 3-5 years of relevant experience, including 2+ years managing components of a device program;
• Demonstrated ability to engage with business executives, vendors and peers through effective written and verbal communication and strong interpersonal skills. Excellent interpersonal and negotiating/influencing skills;
• Extensive experience managing stakeholder relationships preferred, including banks, PTSPs, switches and OEM manufacturers;
• Thorough knowledge of financial institutions, bank operations, payment processing flows (especially electronic payments), and the financial networks for processing preferred;
• Working knowledge of Banking/Financial Institution regulatory requirements preferred.

Interested and qualified candidates should:
Click here to apply

Job Title: Senior UI / UX Designer

Location: Lagos

Job Description

• Shape our future solutions and products, while supporting our ambition to differentiate our premium products through a best-in-market user experience. Collaborate closely with business developers and product managers to define, develop and validate user experiences.
• Solve complex business problems by humanizing product ideas and developing these into elegant application designs.
• Create customer flows, wireframes, prototypes, and design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
• Give and solicit feedback from other designers in order to continually raise our bar for quality Work in close collaboration with Design Leadership to inform and improve design processes.
• Work closely with cross-functional teams of product managers and engineers to help define business and feature requirements.
• Have a love for beautiful software and the capability to design products that are both obvious and a delight to use.
• Participate in user research and data analysis.
• Care about the little things and have great attention to detail.
• Be comfortable experimenting, accepting feedback and iterating on ideas

Requirements

• 5+ years of equivalent, relevant work experience.
• Must have portfolio link on resume.
• Demonstrated strategic product thinking and vision.
• Experience in building and shipping applications or software.
• Experience with a variety of design tools including Figma, Sketch, Photoshop, Illustrator is highly desirable.
• Capable of communicating and prototyping interactions rapidly at all levels of fidelity.
• Experience in communicating with engineering teams.
• You will be working with an energetic and diverse team of Product Managers and Product Designers. You will also have to engage with various stakeholders across the business (locally and regionally) to accomplish big goals.

Interested and qualified candidates should:
Click here to apply

Job Title: Business Analyst

Location: Lagos

Job Description
As part of this role you’ll be expected to:

• Analyze business problems working with a wide group of stakeholders including external business partners
• Present your insights and suggesting possible solutions
• Define and validate business requirements
• Work closely with our partners as we explore how to create new propositions with them under the guidance of the Product Manager / Director
• Creating new processes (with supporting metrics) to each new service
• Writing process documents and get sign off from our stakeholder group
• Analyzing API specifications with our partners and build solution designs
• Understanding our regulatory constraints working with our compliance team. Clearly including these constraints with your requirements and solution designs
• Work closely with our Product Management team in SZ to share your insights and collaborate to build new products
• Facilitating meetings and workshops
• Acquiring knowledge of PalmPay services and our competitors
• Evaluating Key Performance Indicators
• Support with testing and training, if required

Requirements
You may be a good fit if you are:

• Analytical and thoughtful with a high level of attention to detail
• Structured in your working approach
• Able to break problems down into individual questions
• A collaborative teammate, happy to share knowledge and learn from others while working through complex problems
• A relevant Bachelor's degree
• Not less than three (3) years relevant experience in a business analyst role
• Experience in the financial services industry
• Excellent documentation skills and communication skills
• Attention to detail, good organizational and time management
• Partner engagement and process development

Ideally, you might also have had some previous experience of:

• Partner engagement and process development

Interested and qualified candidates should:
Click here to apply

Job Title: Business Solution Manager
Location: Lagos

Job Description

• Build and execute business strategy, design business growth plan.
• Establish and strengthen the relationship with key partners, including State Grid, Water supplier, Gas supplier, Cable TV provider, mobile operator, FMCG supplier, schools, and any other operators.
• Develop new business opportunities, manage and retain close relationships.
• Monitor competitor activities and market trends.
• Prepare and provide regular reports and other business-related reports.
• Understand business direction and needs and develop solutions, assessment of potential business impacts.
• Establish and manage local business team, guide local business team for business development.

Requirements

• Bachelor's Degree in a related field.
• 5+ years Key Account business development experience.
• Customer-focused, Market / Sales acumen, good business negotiation skills.
• Have a sound business judgment and quantitative analytic ability, good business solution design skills.
• Fluent English communication and presenting skills.
• Previous experience working in a multi-national is an added advantage.
• Result-driven and problem-solving ability.
• Team management ability.

Interested and qualified candidates should:
Click here to apply