Customer Service Assistant at Amy Consulting

Amy Consulting - Our client, an Islamic Lifestyle Brand, is recruiting suitable candidates to fill the position below:

Job Title: Customer Service Assistant

Location: Lekki, Lagos
Employment Type: Full-time
Work days: Monday - Thursday

Job Description

• Our client, an Islamic Lifestyle Brand require the services of Customer Service Assistant who will be responsible for providing support to the team with day-to-day operations and customer service.

Responsibilities

• Attending to customer queries and questions in a timely and professional manner across Instagram and WhatsApp.
• Attending to walk-in customers in a professional and courteous manner.
• Ensuring that the store is tidy at all times and products are clean.
• Providing quotations and checking product availability.
• Handling payment transactions and confirming said transactions before fulfilling orders.
• Adhering to a company's policies and procedures at all times when assisting customers.
• Preparing and fulfilling customer orders accurately and giving full disclosure on delivery timelines.
• Following up with customers to ensure goods have been received in good condition.
• Liaising with delivery agents to ensure goods are delivered in a timely manner.

Requirements

• Interested candidates should possess an HND / B.Sc Degree with 1-2 years experience.
• Excellent verbal and written communication.
• Attention to detail and initiative.
• Flexibility.
• Organizational skills.
• Excellent computer skills.
• Good customer service skills coupled with an ability to handle difficult customers.
• Ability to work long hours and under pressure.

Salary
N80,000.00 / Month.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Question: Do you have good knowledge of Islam?

Application Deadline  15th July, 2024.