Job descriptions Sample Templates How to do it yourself Words and Meanings Interview questions and answers
End Police brutality in Nigeria. #EndSARS
Jobs > Fashion and Lifestyle > Customer Service Officer at Swift Drycleaning Service

Customer Service Officer at Swift Drycleaning Service

Aug 13, 2020, 10:05 PM

Swift Drycleaning Service is currently recruiting suitably qualified candidates to fill the position below:



Job Title: Customer Service Officer

Location: Lagos

Job Objective

  • To ensure excellent customer service and assist with the garment handling before and after the garments are cleaned and pressed.

Duties

  • Satisfy customer needs
  • Handle drop-off and pickup
  • Create invoices for incoming orders
  • Tag the garments
  • Assemble the orders once cleaning is finished
  • Clean work area
  • Creates and maintains reports about customer interactions
  • Attends weekly staff meetings
  • Participates in team-building activities
  • Develops a rapport with customers
  • Encourages customers to complete surveys
  • Makes recommendations to management to improve customer experience
  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care

Requirements and Qualifications

  • High School Diploma or GED required
  • Basic knowledge of office equipment
  • Previous experience in an office or call center
  • Associate's or Bachelor's degree preferred
  • 2 years of experience using Microsoft Office



How to Apply
Interested and qualified candidates should send their Application Letter and CV to: swiftdrycleaningservice@gmail.com clearly indicating the "Job Title" as subject of your mail


Application Deadline  19th August, 2020.


Similar Jobs

Office Assistant at Groschen Pieces Nigeria

Administrative and Personal Assistant at African Naturalistas

Cashier at Upbeat Centre

Warehouse Officer at Kuddy Cosmetics

Quality Control Officer at Swift Drycleaning Service

Graduate Jobs in a a Leading and Award Winning Fashion brand in Lekki, Lagos

Vacancies in a Fashion Store based in Lagos (Champella Ventures)

Office Manager / PA at Vinci Hair Clinic

Admin Officer at Skin Esthetique

Current Job Positions at Adlak Culture


Subscribe to Free Job Alerts!

Being aware and applying for jobs on time increases your chances of getting a job. Information is key. Subscribe to our free job alerts

Enter your email below and click subscribe.


Fashion and Lifestyle 
Swift Drycleaning Service Customer Service Lagos State