Jobs

Customer Service Officer at Swift Drycleaning Service

Swift Drycleaning Service is currently recruiting suitably qualified candidates to fill the position below:



Job Title: Customer Service Officer

Location: Lagos

Job Objective

  • To ensure excellent customer service and assist with the garment handling before and after the garments are cleaned and pressed.

Duties

  • Satisfy customer needs
  • Handle drop-off and pickup
  • Create invoices for incoming orders
  • Tag the garments
  • Assemble the orders once cleaning is finished
  • Clean work area
  • Creates and maintains reports about customer interactions
  • Attends weekly staff meetings
  • Participates in team-building activities
  • Develops a rapport with customers
  • Encourages customers to complete surveys
  • Makes recommendations to management to improve customer experience
  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care

Requirements and Qualifications

  • High School Diploma or GED required
  • Basic knowledge of office equipment
  • Previous experience in an office or call center
  • Associate's or Bachelor's degree preferred
  • 2 years of experience using Microsoft Office



How to Apply
Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating the "Job Title" as subject of your mail


Application Deadline  19th August, 2020.


Lagos State
Customer Service job vacancies in Nigeria, Lagos State job vacancies in Nigeria
View more jobs at Swift Drycleaning Service

Similar Jobs

Hair Stylist at GP Reboot and Structure

Operations Assistant / Fulfilment Specialist at Glow infusion

Hair Stylist at Dives Unisex Salon

Fashion Designer at Verus Consultants

Visual Merchandiser at Flomides Solution Services Limited

Nail Technician at Tharwa Finds

Licensed Massage Therapist at Hec Recruit

Aesthetician (Training / Education) at Imani Aesthetic and Laser Clinic

Interior Designer at HRLeverage Africa

Production Manager at Milolars Signature Limited

Popular Jobs

Programme Officer (Resource Mobilization and Partnerships) at Oando Foundation

Workshop Manager at Redline Automobile Service

Chemical Engineer - Sulfuric Acid Plant at African Industries Group (AIG)

Network Optimization Engineer at Airtel Nigeria

Field Operator III at Nautilus Nigeria Engineering and Construction Limited (NNEC)

Personal Assistant at Ocean Tide Global

Quality Control Engineer - Insulation at Amaiden Energy Nigeria Limited

Electrical Maintenance Technician III at Nautilus Nigeria Engineering and Construction Limited (NNEC)

Instrumentation and Controls Coordinator I at Nautilus Nigeria Engineering and Construction Limited (NNEC)

Audit, Risk & Control Officer at Kadick Integrated Limited

Want to live and work abroad?
Become a premium member of Jobzilla. Gain exclusive access to international jobs that will sponsor your visa abroad.

Join Now

Latest Jobs

Massive Recruitment at the Economic Community of West African States (ECOWAS)

HR and Administrative Supervisor at Nigeria Solar1988 Company

Administrative Assistant at CrossBoundary Energy (CBE)

Quality Control Officer in a Leading Cosmetic Manufacturing Company

Quality Assurance Officer at Contec Global Group

Service Engineer at Royal Power and Energy Limited

Information Management Coordinator at Save the Children

Human Resources (HR) Officer at Monikol (Nigeria) Limited

Accounts Manager at Advantage Health Africa

Sales Representative / Ambassador at Yamaha Motor Nigeria

See all