Customer Service Representative at Kartel Energy

Kartel Energy is a leading brand of backup power systems including Inverters, Solar Panels, UPS, Solar Charge Controllers, Deep Cycle batteries, etc. Our products are recognized worldwide for their resilient quality and reliability for a wide range of domestic and commercial applications.

We are recruiting to fill the position below:

Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Managelargeamounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file document.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools

Salary
N100,000 - N120,000 per month.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  26th June, 2024.