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Graduate Jobs in a a Leading and Award Winning Fashion brand in Lekki, Lagos

Owens and Xley Consults - Our client, a leading and award winning fashion brand is currently recruiting suitably qualified candidates to fill the positions below:
Job Title: Customer Service Representative Location: Lekki, Lagos Job type: Full time
Job Description
  • Post daily on the Instagram page to drive customer retention
  • Receive and make customer calls.
  • Record documentation of all customer interactions with contact details.
  • Reply all DM’s and email within a 10mins frame including weekends
  • Support the sales team with daily sales
  • Review outstanding payments
  • Follow up with seller’s rejects
  • Send bulk messages to potential sellers on Instagram
  • Keep records of customers and seller’s testimonials.
  • Create and post a style, motivation or humor post on Instagram/Website/Blog.
  • Give daily operations feedback details to management.
  • Participate and organize successful pop up shops for the sales of stock.
  • Do any other tasks as assigned.
  • HND / BSc in a relevant field.
  • Proven work experience (Minimum of 1 year) in a similar role
  • Strong use of Excel
  • Strong Use of Canva
  • Strong use of Instagram
  • Must be able to resolve and escalate customer complaints
  • Must live in Lekki Axis.
Salary N50,000 - N60,000 / month.
Job Title: Content Creator Location: Lekki, Lagos Job type: Full time
Job Descriptions
  • Reply DMs promptly at 10minutes mark
  • Create a Bi-weekly quiz on Insta-story
  • Post everyday on Instastory to build engagement.
  • Create emails and send out Bi-weekly newsletters.
  • Create paid webinar topics and content.
  • Must sell 1 class a month with minimum of 100 attendees.
  • 1 live video every week to drive engagement and build trust factor.
  • Shoot 2 educational/inspirational/funny/ table shaking videos every month on the page to build following and drive engagement.
  • Create 2 email freebies every month to drive new email subscribers every week.
  • Post at least 1 major testimonial on the page every week.
  • Ensure we get a minimum of 5 Ads monthly. 3 static posts and 2 videos.
  • Sign up 2 ambassadorial influencing contracts annually.
  • On a daily basis, drop 15 strategic and educational comments on pages with heavy following of women, wives and mothers.
  • HND/BSc in a relevant field.
  • Proven work experience (Minimum of 1 year) in a similar role
  • N60,000 / Month
  • Plus commission on classes sold out
Job Title: Business Development Officer Location: Lagos Job type: Full time
  • The Business Development Officer is responsible for increasing sales and profits for the company, finding new business opportunities and strategic business growth.
  • You are responsible for analyzing customer feedback and data to determine how customers are patronizing us and then develop a strategic plan to increase new and return purchases, or discontinue under-performing offerings.
Job Description
  • Create and maintain a proactive relationship with our clients.
  • Work proactively to determine and propose our marketing needs.
  • Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.
  • Drive brand awareness online through social media, and offline via daily door to door marketing activities.
  • Maintain the customers and seller’s database to drive email marketing initiatives.
  • Grow and meet the Net new names target of the company.
  • Meet the monthly sales revenue target of the company.
  • Vendor engagement and management.
  • Work with the CEO in creating an overall Marketing Strategy for the business; creating presentations as well as writing proposals and customer engagement strategies.
  • Responsible for staying informed on activities that are being performed on our accounts and ensure ALL important documentation/deliverables align with overall strategy.
  • Prepare weekly reports and month-end overviews of our current activities, and monthly revenue forecasts, plus plans for future business development.
  • Organize successful pop up shops and, online and offline events to drive sales.
Skills and Competencies
  • Excellent written and verbal communication skills.
  • Comfortable with CRM software.
  • Ability to think creatively and innovatively.
  • Analytical skills to forecast and identify trends and challenges.
  • Familiarity with the latest trends, technologies and methodologies in small business strategy, marketing, branding etc.
  • Must be self-driven and proactive.
  • Organisational and planning skills.
  • Problem solving skills.
  • Attention to detail
  • Flexible
  • Effective at managing change in a fast-moving and constantly evolving business.
  • Ability to work with little or no supervision.
  • NGN55,000 / Month
  • Commission on monthly sales revenue
How to Apply Interested and qualified candidates should send their CV to: [email protected] with the job role as the subject of the mail
  Application Deadline  10th July, 2020.

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