Job For Account Manager at Refinitiv

At Refinitiv, we have a bold vision for the future of the financial community. Formerly the Financial and Risk business of Thomson Reuters, we’re now a new company built on a unique open platform, high performance products, and best-in-class data. We are recruiting to fill the position below:     Job Title: Account Manager Req #: JREQ116310 Location: Lagos Job Function: Sales Role Responsibilities

• Oversee all commercial activities within accounts, owning the end to end customer relationship
• Drive efficiency in account administration (especially for lower value and growth potential accounts)
• Manage internal and external stakeholders and maintain networks to negotiate and close deals
• Accountable and responsible for simple order taking
• Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs
• Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest
• Build and embed a long term trusted advisor relationship within their accounts
• Drive growth by expanding Refinitiv footprint within their accounts
• Focus on maintaining overall customer engagement and expanding and retaining managed net revenue

• Account Managers Growth accounts will manage a defined book on a proactive basis
• Account Managers for Emerging may manage a pooled book of accounts on a reactive basis
• All Account Managers in Emerging and Growth are responsible for revenue retention (primarily), sales, and administration of their accounts

• University/college degree may be required, equivalent experience may be considered depending on position/department
• Advanced degree may be preferred
• Significant work experience in applicable industry and knowledge of customer workflow required
• Proven account management, sales or marketing experience in a customer facing environment required
• Customer relationship management required throughout all levels within an organization.
• Strong understanding of customers and their business model and workflows
• Industry experience within the customer segment
• Strong product knowledge
• Relationship building skills
• Selling skills (identity, develop and articulate a complex proposition/consultative selling)
• Strong negotiation skills
• Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
• Problem solving--ability to understand, articulate, structure and solve client needs
• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
• Ability to collaborate with account team